Business Administrator

At GLP Training, our Business Administrator apprenticeship is designed to mould highly skilled professionals who are versatile and adaptable across numerous industries. This programme equips apprentices with a comprehensive skill set that is essential for the effective development, implementation, maintenance, and enhancement of administrative services. Through this apprenticeship, individuals are prepared not only for current administrative roles but are also positioned as potential future managers.

Business Administrators are critical in supporting and engaging with different aspects of the organisation while interfacing with both internal and external stakeholders. They are pivotal in ensuring the smooth operation of business processes and are often the linchpins that hold teams and projects together.

Key aspects of the apprenticeship include:

Developing strong communication skills, both written and verbal, to effectively interact with various stakeholders.

Enhancing abilities in project management, involving planning, executing, and evaluating projects to ensure they meet company goals.

Engaging continuously with various parts of the organisation, fostering teamwork, and supporting collaborative efforts across departments.

Practicing financial processes and data analysis to aid strategic decisions and improve organisational efficiency.

Building and maintaining robust systems and processes to streamline operations and enhance productivity.

Apprentices in this role will cultivate important behaviours and competencies such as initiative, effective time management, advanced problem-solving skills, and decisive decision-making capabilities.

This apprenticeship serves as a foundation for apprentices to become adept at prioritising tasks, managing complex administrative functions, and contributing to continuous improvement initiatives within their organisations. By completing this programme, apprentices are well-prepared to meet the challenges of a dynamic business environment and to impact their organisations positively.

This course is suitable for current or aspiring Business Administrators. To see whether you’re eligible for this apprenticeship, you will need to complete a skill scan to check your knowledge prior to starting.

Entry Requirements

Down to the discretion of individual employers but typically includes:

Level 2 English and Mathematics, or equivalent (can be completed during the apprenticeship)
16 or over
Not in full-time education

All apprenticeship standards cover three overall sections, these being Knowledge, Skills and Behaviours. Each of these areas is associated with the specific standard and covers topics that are relevant to that industry and profession. The core topics covered for the Business Administrator Level 3 apprenticeship are below.

Knowledge

The organisation and their role
Customers and stakeholders
Relevant industry laws and regulations
Business fundamentals
Organisation’s policies, processes and procedures
The impact of external environmental factors

Skills

Professionalism and personal presentation
Your organisation and internal policies and procedures
External factors affecting business and stakeholders
Continuous improvement and coaching
Creating a project
Assertiveness and confidence building
Effective Communication and stakeholders

Your role within your organisation
Finance
Records and document production

Behaviours

Professionalism
Integrity, reliability, motivation
Manages own performance
Proactivity
Adaptability
Responsibility

The training is a blended learning delivery model, which occurs on the job during working hours. A structured learning and assessment plan is put in place to test core components of the course along the way.

This consists of:

1-to-1 monthly meeting: Approx. two hours with a GLP Trainer (face-to-face or telephone)
Online learning courses and/or group sessions
Building an electronic portfolio of work-related evidence
Maths and English Level 2 (if not previously achieved)
6 hours a week spent working towards your apprenticeship.
End Point Assessment by an external examiner to complete the qualification, consisting of a resourcing project assignment and a professional discussion.

To achieve the qualification, within which you can either get a result of Pass, Distinction or Fail, you will be assessed both throughout the period of your apprenticeships, as well as in the final stages with an End Point Assessment (EPA).

End Point Assessment:

The EPA period will only start once the employer is satisfied that the apprentice is consistently working at or above the level set out in the occupational standard.

In addition, the apprentice must have completed the following gateway requirements prior to beginning EPA:

· Functional Skills Qualification (if required to do so).

The End Point Assessment process which typically takes 3 months and is carried out by Highfield, consists of three components:

A Knowledge Test

The first assessment for this course will be in the form of a multiple-choice examination.

Portfolio-based Interview

An interview that takes between 30-45 minutes that is based on the portfolio that is gathered through the course of the apprenticeship.

Project Presentation

A presentation based on a project they have completed or a process they have improved, this presentation will be followed by a Q&A session.

The combined score of these three methods will provide the final grade for the apprenticeship.

APPRENTICESHIP

Business Administrator

Supporting and engaging with different parts of the organisation and interact with internal or external customers.

Level

3

Duration

15+ months

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LINKS TO OUR PATHWAYS

This Apprenticeship Standard is also linked to our

Professional Services Pathway

providing amazing career progression opportunities.

PARTNERSHIPS

Download our 2023-2024 prospectus

Download a detailed course guide

Business Administrator

3

15+ months

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