Case Study

Our Partnership with ISS

Developing Future Ready Professionals at ISS

ISS and GLP Training have built a strong partnership focused on enhancing leadership, and project management skills across their workforce. Through tailored and industry-aligned apprenticeship programmes, we support ISS colleagues in gaining practical expertise, recognised qualifications, and the confidence to progress into wider career opportunities.

Our Partnership

As a global organisation delivering complex facilities management and workplace solutions, ISS needed a training partner capable of delivering high-quality programmes that reflect real operational demands.

Their priority was to work with a provider who could:

Understand the technical and people-focused nature of their service delivery
Offer programmes aligned to their four strategic capability areas: leadership, data, engineering, and project management
Deliver training that strengthens capability and capacity across large, diverse teams
Create development pathways that support both current roles and long-term career progression

ISS needed a partner able to shape training around their people, priorities, and long-term workforce strategy.

How GLP Training Delivered Tailored Solutions

Working collaboratively with ISS, GLP Training designed programmes that directly support the skills their teams need now and in the future.

This includes:

Apprenticeships shaped around ISS processes and expectations, ensuring training reflects real workplace scenarios
Programmes aligned with supporting skill development across their key strategic areas
A personalised learner experience, with coaching and support that enables staff to grow confidently and apply their new skills in their day-to-day role
Up-to-date content informed by industry trends, ensuring ISS colleagues are learning the most current and relevant practices

A standout programme is the Level 4 Associate Project Manager Apprenticeship, which has helped ISS teams develop structured project delivery skills while directly improving performance across operational functions.

The Results

This partnership has already led to positive and measurable outcomes within ISS, including:

Stronger project and operational capability
Increased confidence and professional standards across teams
A growing culture of continuous professional development
Clearer pathways for employees to advance into desired roles

Many successful learners have also chosen to continue their development journey, with a growing number progressing onto a second apprenticeship with GLP Training, demonstrating high satisfaction and long-term value.

As Colin Hamilton, Managing Director at ISS, explains:

“This training is a win-win for our business. It professionalises our projects, the individuals develop their learning, and of course, the business benefits – making our capability and capacity improve across our entire portfolio.”

Looking Ahead

GLP Training and ISS continue to expand their partnership, with plans to introduce further training solutions that support their evolving workforce needs. Together, we remain committed to equipping ISS colleagues with the skills, knowledge, and development opportunities they need to thrive, today and in the future.

Explore how GLP Training can help your organisation achieve the same results.

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Our Partnership with ISS

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