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Pathways

Training pathways that empower individuals and workforces alike

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Student

Build your skills, advance your career, achieve your goals

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Employer

Develop your workforce, strengthen your business, drive growth

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Learn more about GLP Training’s partnerships, learning centres, and course funding

Business Operations & Improvement Courses

Practical, purpose-built training courses to develop skills in business operations, strong communication, problem solving and continuous improvement.

Recognised by Leading Organisations
Compass Group
Hilton
OCS
Mitie
B&Q
Sanctuary
David Lloyd Clubs
University of Oxford
Royal Mail
Nuffield Health logo
Bidvest Noonan logo
Primark logo
Butlins logo
Serco logo
Aldi logo
NHS logo

Skills That Drive Modern Workplaces Forward

Equip yourself or your workforce with the skills that keep modern businesses moving. GLP Training’s Business Operations and Improvement pathway covers areas including admin apprenticeships, logistics and warehousing. Whether you’re starting out or supporting career progression, this pathway builds confident, capable professionals ready to thrive in any sector.

Download Prospectus

Explore Our Business Operations & Improvement Courses

From business administration to customer service and data essentials, our business operations courses cover the skills organisations rely on every day. With business operations apprenticeships and other training options available, learners can build practical, in-demand skills through a blend of guided learning and workplace application.

admin assistant on laptop looking at screen and smiling

Administration Assistant

9+ months

Level 2

lean manufacturing operative

Lean Manufacturing Operative

9+ months

Level 2

Recruiter Level 3

Recruiter

12+ months

Level 3

Improvement Technician Level 3

Improvement Technician

12+ months

Level 3

Improvement Practitioner Level 5

Improvement Practitioner

12+ months

Level 4

Improvement Specialist Level 5

Improvement Specialist

14+ months

Level 5

Learning & Development Consultant Business Partner Level 5

Business Operations Training For Employers

As an employer, we work with you to develop the skills your organisation needs with practical training built around the workplace. Whether you’re looking to upskill existing employees, develop future leaders or bring in new talent, our business operations training can help strengthen skills across your team.

We support employers with:

  • Training for new and existing employees
  • Flexible delivery around the needs of your business
  • Apprenticeship Levy funding and eligibility guidance
  • Practical learning that can be applied in the workplace
  • Clear progression routes into more advanced roles
  • Dedicated support through the apprenticeship journey

If you’re looking to develop your team, our advisors can help you find the right training programme.

Speak to an Advisor

Business Operations Career Progressions

Choose the courses that create the right progression pathway for you or your team.

Step 1
admin assistant on laptop looking at screen and smiling

Administration Assistant

9+ months

Level 2

Step 2
A birds eye view, close, of a laptop, smartphone, two pens and a pink post it note.

Business Administrator

12+ months

Level 3

Step 3
Improvement Specialist Level 5

Improvement Specialist

14+ months

Level 5

Why Invest in Business Operations Training?
Core Business Skills

Build capabilities in administration, customer service, and essential business operations.

Build practical skills that can be applied directly within the learner’s role.

Achieve nationally recognised certifications that boost employability and career progression.

Many programmes are fully or partially government-funded, reducing business or personal cost.

Start with entry-level apprenticeships and progress to advanced roles in operations.

Equip teams with tools to streamline workflows and deliver better outcomes.

Invest in staff development to improve retention, satisfaction, and performance.

Designed to suit busy working professionals and organisational priorities.

Take the Next Step with GLP Training
01
Explore the Pathway

Browse operations and improvement training options — from entry-level to leadership.

02
Download the Prospectus

Get full details on course content, eligibility, funding, and outcomes.

Download
03
Speak to an Advisor

One-to-one guidance to match the right course with your goals or workforce needs.

Talk with us
04
Begin Your Training

Learn through a flexible mix of hands-on, online, and on-the-job training.

05
Access Ongoing Support

From dedicated tutors to employer progress reviews; support at GLP Training is built-in.

06
Progress with Confidence

Achieve a recognised qualification and unlock new career or business opportunities.

Funding & Eligibility

There are a range of funding options available for our business operations apprenticeships and training courses. We can help employers and learners understand the funding available, check eligibility and navigate the application process.

Government Funding

Many of GLP Training’s professional services courses are fully or partially funded through the Apprenticeship Levy or other government schemes. Whether you’re a Levy-paying employer or not, there’s support available to reduce costs.

Training is available to new hires and existing staff of all ages. Eligibility criteria vary depending on the course and level.
GLP Training helps both individuals and employers navigate funding options and complete any necessary paperwork — ensuring a smooth and stress-free start.
Trusted by Learners,
Valued by Employers
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two learners in a construction workshop setting, one is cutting wood up front and the other is walking in the background, both wearing PPE

Our Partnership with Sanctuary
Developing Skilled Trades Professionals at Sanctuary
GLP Training tutors with ISS Employees, who had successfully completed their Level 4 APM Apprenticeship, on their graduation day. Group picture. Office setting.

Our Partnership with ISS
Developing Future Ready Professionals at ISS
TwoMitie workers sat having a conversation at their desks

Our Partnership with Mitie
Empowering Workforces Through Tailored Training
two learners in a construction workshop setting, one is cutting wood up front and the other is walking in the background, both wearing PPE

Our Partnership with Sanctuary
Developing Skilled Trades Professionals at Sanctuary
GLP Training tutors with ISS Employees, who had successfully completed their Level 4 APM Apprenticeship, on their graduation day. Group picture. Office setting.

Our Partnership with ISS
Developing Future Ready Professionals at ISS
TwoMitie workers sat having a conversation at their desks

Our Partnership with Mitie
Empowering Workforces Through Tailored Training
Peter Hutchinson sits under a GLP Training logo talking at a table.

Peter Hutchinson
Associate Project Manager
FAQs
GLP Training offers apprenticeships in areas like lean manufacturing operative, supply chain and warehouse operative, and team leading. These courses provide practical, in-role learning and nationally recognised qualifications.

Training is typically delivered through a blend of online learning, tutor support, and on-the-job experience — designed to fit around professional responsibilities.

Yes. Many courses are fully or partially funded through the Apprenticeship Levy or co-investment for non-levy employers.

Courses vary by level and type, typically lasting between 9 and 18 months, with regular reviews and support throughout.

Yes, apprentices spend a few hours per week on off-the-job training, which includes online learning, mentorship, or project work within their role.

Learners can move from foundational roles like Lean Manufacturing Operative (Level 2) to more senior positions across business operations such as Transport and Warehouse Operations Supervisor (Level 3) or Improvement Specialist. 

Courses are open to new and existing staff. Entry requirements vary depending on the course.

To get started, explore GLP Training’s available courses by downloading a prospectus, and then choose the course that best aligns with your career goals or business needs. Then, contact GLP Training for more information on how to enrol or get your team signed up.