Improvement Technician

Drive real change with practical skills in process improvement and efficiency.
Improvement Technician Level 3
Course Information

The Level 3 Improvement Technician Apprenticeship is designed to equip individuals with the tools and techniques needed to lead and support operational improvements across a variety of sectors. Covering project and change management, lean methodologies, data analysis, and process optimisation, this course prepares apprentices to identify inefficiencies, develop solutions, and implement changes that boost business performance.

With a strong focus on continuous improvement, this programme enhances your ability to contribute to quality initiatives. Whether in manufacturing, IT, public services, or facilities management, apprentices will leave confident and job-ready, with the skills to make a measurable impact.

Entry Requirements

Before starting, you’ll complete a skill scan to assess your current knowledge and ensure this apprenticeship is the right fit for you. You must also:

  • Be aged 16 or over
  • Not be in full-time education
  • Live in the UK or EEA, and have been continuously for the past 3 years
  • Have the right to work in the UK
  • Have a relevant job role where the learning can be applied
  • Obtain a Level 2 in English and Maths (or equivalent) — this can be achieved during the apprenticeship
  • Final entry criteria may vary depending on the employer’s discretion
Course curriculum
  • Compliance and regulations
  • Self-development and learning
  • Improvement principles and methods
  • Project selection and scoping
  • Problem definition
  • Data collection and analysis
  • Basic statistics and performance measures
  • Process capability and performance evaluation
  • Effective communication
  • Project and change management
  • Identifying and scoping improvement projects
  • Capturing the voice of the customer
  • Process mapping and analysis
  • Data collection techniques
  • Statistical data analysis
  • Benchmarking best practices
  • Ensuring sustainability and control of improvements
  • Results-driven mindset
  • Collaborative team working
  • Professional conduct
  • Process-oriented thinking
  • Commitment to continuous improvement
  • Adherence to safe working practices
Benefits of this Course

Equip staff with the skills to identify and implement cost-saving, quality-boosting, and waste-reducing initiatives.

Work on live improvement projects, delivering measurable value to your employer whilst building your portfolio.

Apprentices apply learning to real business projects, often generating improvements worth many times the training cost.

Develop in-house champions of operational excellence who influence teams and lead change.

Why GLP Training

GLP Training empowers individuals and businesses to grow through tailored, industry-focused learning.

GLP Training supports employers in upskilling their workforce, closing skills gaps, and building future-ready teams through flexible, results-driven programmes. At the same time, GLP Training equips individuals with the skills, confidence, and credentials they need to launch or advance their careers through expert-led, hands-on training.

Case Studies

For individuals
What you’ll get
Level 3 Apprenticeship
Improvement Technician
Duration Calendar
Duration
12+ months

The training follows a blended learning model, delivered primarily on-the-job during working hours. A structured learning and assessment plan ensures progress is regularly evaluated throughout the course.

  • Monthly 1-to-1 meetings (approx. 2 hours) with a GLP Trainer, either face-to-face or virtually
  • Online learning modules and group sessions
  • Building an electronic portfolio of work-based evidence
  • Maths and English Functional Skills (if necessary). Please click here to learn more.
  • Around 6 hours per week dedicated to apprenticeship activities
  • Final assessment by an external examiner, comprising a resourcing project assignment and a professional discussion to complete the qualification

To achieve the qualification — graded as Pass, Distinction, or Fail — you will be assessed throughout your apprenticeship, culminating in a final assessment.

The Apprenticeship Assessment will only begin once your employer confirms you are consistently performing at or above the occupational standard. Before entering the EPA, you must also have completed all gateway requirements, including achieving your Functional Skills qualification (if applicable).

The Apprenticeship Assessment, delivered by Academy 4 Project Management, typically takes around three months and includes the following components:

  • Knowledge Test
    A multiple-choice exam assessing your understanding of key concepts relevant to the role.
  • Project Report, Presentation, and Questioning
    You will submit a project report, deliver a presentation, and respond to questions related to your work.
  • Professional Discussion (with Portfolio of Evidence)
    A structured interview underpinned by your portfolio, allowing you to demonstrate your knowledge, skills, and behaviours developed throughout the programme.

The results of these three assessment methods will be combined to determine your final grade.

Whether you’re an employer seeking to upskill your team or an individual candidate, simply click ‘Enquire Now’ and complete the short form. A member of the GLP Training team will be in touch shortly to provide you with more information and guide you through the next steps.

For individuals
This course is part of our Leadership and Sustainability pathway

complete this course as a standalone or include it within a progression pathway for yourself or your team

Partnerships
Department for Work & Pensions
Worcestershire Local Enterprise Partnership
Related Courses

Description

Course Information

The Level 3 Improvement Technician Apprenticeship is designed to equip individuals with the tools and techniques needed to lead and support operational improvements across a variety of sectors. Covering project and change management, lean methodologies, data analysis, and process optimisation, this course prepares apprentices to identify inefficiencies, develop solutions, and implement changes that boost business performance.

With a strong focus on continuous improvement, this programme enhances your ability to contribute to quality initiatives. Whether in manufacturing, IT, public services, or facilities management, apprentices will leave confident and job-ready, with the skills to make a measurable impact.

https://www.glptraining.co.uk/wp-content/uploads/2025/07/Improvement-Technician-Level-3.mp4 Entry Requirements

Before starting, you’ll complete a skill scan to assess your current knowledge and ensure this apprenticeship is the right fit for you. You must also:

  • Be aged 16 or over
  • Not be in full-time education
  • Live in the UK or EEA, and have been continuously for the past 3 years
  • Have the right to work in the UK
  • Have a relevant job role where the learning can be applied
  • Obtain a Level 2 in English and Maths (or equivalent) — this can be achieved during the apprenticeship
  • Final entry criteria may vary depending on the employer’s discretion

Course curriculum

  • Compliance and regulations
  • Self-development and learning
  • Improvement principles and methods
  • Project selection and scoping
  • Problem definition
  • Data collection and analysis
  • Basic statistics and performance measures
  • Process capability and performance evaluation
  • Effective communication
  • Project and change management
  • Identifying and scoping improvement projects
  • Capturing the voice of the customer
  • Process mapping and analysis
  • Data collection techniques
  • Statistical data analysis
  • Benchmarking best practices
  • Ensuring sustainability and control of improvements
  • Results-driven mindset
  • Collaborative team working
  • Professional conduct
  • Process-oriented thinking
  • Commitment to continuous improvement
  • Adherence to safe working practices
  • Compliance and regulations
  • Self-development and learning
  • Improvement principles and methods
  • Project selection and scoping
  • Problem definition
  • Data collection and analysis
  • Basic statistics and performance measures
  • Process capability and performance evaluation
  • Effective communication
  • Project and change management
  • Identifying and scoping improvement projects
  • Capturing the voice of the customer
  • Process mapping and analysis
  • Data collection techniques
  • Statistical data analysis
  • Benchmarking best practices
  • Ensuring sustainability and control of improvements
  • Results-driven mindset
  • Collaborative team working
  • Professional conduct
  • Process-oriented thinking
  • Commitment to continuous improvement
  • Adherence to safe working practices

Benefits of this Course

Equip staff with the skills to identify and implement cost-saving, quality-boosting, and waste-reducing initiatives.

Work on live improvement projects, delivering measurable value to your employer whilst building your portfolio.

Apprentices apply learning to real business projects, often generating improvements worth many times the training cost.

Develop in-house champions of operational excellence who influence teams and lead change.

Equip staff with the skills to identify and implement cost-saving, quality-boosting, and waste-reducing initiatives.

Work on live improvement projects, delivering measurable value to your employer whilst building your portfolio.

Apprentices apply learning to real business projects, often generating improvements worth many times the training cost.

Develop in-house champions of operational excellence who influence teams and lead change.

Why GLP Training

GLP Training empowers individuals and businesses to grow through tailored, industry-focused learning.

GLP Training supports employers in upskilling their workforce, closing skills gaps, and building future-ready teams through flexible, results-driven programmes. At the same time, GLP Training equips individuals with the skills, confidence, and credentials they need to launch or advance their careers through expert-led, hands-on training.

  • Trusted by employers nationwide
  • Innovative digital tools and flexible delivery
  • Real employer partnerships for real career outcomes
  • Proven track record of success across sectors

Case Studies For individuals

Get Started

What you’ll get Level 3 Apprenticeship Duration Calendar Duration

The training follows a blended learning model, delivered primarily on-the-job during working hours. A structured learning and assessment plan ensures progress is regularly evaluated throughout the course.

  • Monthly 1-to-1 meetings (approx. 2 hours) with a GLP Trainer, either face-to-face or virtually
  • Online learning modules and group sessions
  • Building an electronic portfolio of work-based evidence
  • Maths and English Functional Skills (if necessary). Please click here to learn more.
  • Around 6 hours per week dedicated to apprenticeship activities
  • Final assessment by an external examiner, comprising a resourcing project assignment and a professional discussion to complete the qualification

Download a Course Guide

To achieve the qualification — graded as Pass, Distinction, or Fail — you will be assessed throughout your apprenticeship, culminating in a final assessment.

The Apprenticeship Assessment will only begin once your employer confirms you are consistently performing at or above the occupational standard. Before entering the EPA, you must also have completed all gateway requirements, including achieving your Functional Skills qualification (if applicable).

The Apprenticeship Assessment, delivered by Academy 4 Project Management, typically takes around three months and includes the following components:

  • Knowledge Test
    A multiple-choice exam assessing your understanding of key concepts relevant to the role.
  • Project Report, Presentation, and Questioning
    You will submit a project report, deliver a presentation, and respond to questions related to your work.
  • Professional Discussion (with Portfolio of Evidence)
    A structured interview underpinned by your portfolio, allowing you to demonstrate your knowledge, skills, and behaviours developed throughout the programme.

The results of these three assessment methods will be combined to determine your final grade.

Enquire Now

Whether you’re an employer seeking to upskill your team or an individual candidate, simply click ‘Enquire Now’ and complete the short form. A member of the GLP Training team will be in touch shortly to provide you with more information and guide you through the next steps.

Enquire Now

The training follows a blended learning model, delivered primarily on-the-job during working hours. A structured learning and assessment plan ensures progress is regularly evaluated throughout the course.

  • Monthly 1-to-1 meetings (approx. 2 hours) with a GLP Trainer, either face-to-face or virtually
  • Online learning modules and group sessions
  • Building an electronic portfolio of work-based evidence
  • Maths and English Functional Skills (if necessary). Please click here to learn more.
  • Around 6 hours per week dedicated to apprenticeship activities
  • Final assessment by an external examiner, comprising a resourcing project assignment and a professional discussion to complete the qualification

Download a Course Guide

To achieve the qualification — graded as Pass, Distinction, or Fail — you will be assessed throughout your apprenticeship, culminating in a final assessment.

The Apprenticeship Assessment will only begin once your employer confirms you are consistently performing at or above the occupational standard. Before entering the EPA, you must also have completed all gateway requirements, including achieving your Functional Skills qualification (if applicable).

The Apprenticeship Assessment, delivered by Academy 4 Project Management, typically takes around three months and includes the following components:

  • Knowledge Test
    A multiple-choice exam assessing your understanding of key concepts relevant to the role.
  • Project Report, Presentation, and Questioning
    You will submit a project report, deliver a presentation, and respond to questions related to your work.
  • Professional Discussion (with Portfolio of Evidence)
    A structured interview underpinned by your portfolio, allowing you to demonstrate your knowledge, skills, and behaviours developed throughout the programme.

The results of these three assessment methods will be combined to determine your final grade.

Enquire Now

Whether you’re an employer seeking to upskill your team or an individual candidate, simply click ‘Enquire Now’ and complete the short form. A member of the GLP Training team will be in touch shortly to provide you with more information and guide you through the next steps.

Enquire Now

For individuals

Get Started

This course is part of our Leadership and Sustainability pathway

complete this course as a standalone or include it within a progression pathway for yourself or your team

 

Additional information

Course Duration

12+ months

Course Level

Level 3