Two specialist pathways. One consistent standard of leadership and FM excellence.
Course Information
Develop confident, capable supervisors equipped to lead teams and deliver high-quality facilities services.
Our Facilities Supervisor Programmes are designed to reflect the reality of modern FM operations – where different supervisory roles require different technical skillsets, but all demand strong leadership, communication, and FM knowledge.
Rather than a one-size-fits-all approach, we offer two specialist pathways, aligned to specific roles within both facilities service providers and in-house FM teams.
A Dual Learning Approach
Each Programme Combines:Â
A role specific apprenticeship standard aligned to the learners’ day-to-day responsibilities
The IWFM Level 3 Award in Facilities Management (included at no additional cost)
2 Course Pathway Routes
Choose a course specific pathway to suit you or your teams role.
Operational
Business Admin L3 + IWFM L3 Award + CMI L3 Award in Leadership and Management
Best suited to frontline FM supervisors responsible for service delivery, team performance, and day-to-day operations.
It incorporates the Business Administrator Level 3 Apprenticeship + IWFM Level 3 Award in FM + CMI Level 3 Award in Leadership and Management
Focus areas:
Managing teams and service standards
Performance and productivity
Customer and stakeholder relationships
Health & Safety Supervisor Pathway (Safety, Health & Environment Technician L3)
Designed for supervisors with responsibility for compliance, safety, and risk management.
Focus areas:
Health, safety and environmental compliance
Risk assessment and mitigation
Building a strong safety culture
Entry Requirements
This course is suitable for current or aspiring team leaders or supervisors in FM environments. This course will provide you with the theoretical and practical knowledge to construct a well-managed project. Before starting, you’ll complete a skill scan to assess your current knowledge and ensure this apprenticeship is the right fit for you. You must also:
Be aged 16 or over
Not be in full-time education
Live in the UK or EEA, and have been continuously for the past 3 years
Have the right to work in the UK
Have a relevant job role where the learning can be applied
Final entry criteria may vary depending on the employer’s discretion
Course curriculum
Knowledge Areas
Principles and practices of facilities management
Health and safety legislation and its application in the workplace
Building and maintaining effective workplace relationships
Development and implementation of risk assessment plans
Organisation and delegation of daily staff activities
Cost management within facilities operations
Procurement processes relevant to facilities management
Resolving customer service queries in line with contractual obligations
IWFM Level 3 Award (Included)
All learners complete the IWFM Level 3 Certificate in Facilities Management, ensuring a consistent foundation of leadership capability and FM knowledge across all pathways.
Modules include:Â
Introduction to Facilities Management
Corporate Social Responsibility and Sustainability in FM
Customer and Stakeholder Relationships in FM
Specification and Procurement of Facilities Supplies and Services
Leadership, Management and Personal Development
Skills Development
Ensuring compliance with health and safety regulations
Designing and executing effective risk assessment plans
Monitoring and managing contract performance
Building and sustaining professional relationships
Leading and managing team members
Overseeing resource use and building operations
Planning and managing projects efficiently
Driving personal and professional development
Managing budgets and financial resources
Identifying and solving operational problems
Core Behaviours
Open, approachable, and inclusive in interactions
Analytical in assessing information and making decisions
Committed to excellent customer service
Positive and collaborative team contributor
Communicates clearly and effectively across all levels
Benefits of this Course
Develop effective supervisors
Equip supervisors to lead teams efficiently, ensuring smooth facilities operations.
Role-Specific Development
Training aligned to the learner’s actual job role, not a generic programme.
Built-In FM Expertise
IWFM qualification ensures strong industry knowledge and credibility.
Flexible Pathways
Choose the route that best fits your operational structure and workforce needs.
Why GLP Training
GLP Training empowers individuals and businesses to grow through tailored, industry-focused learning.
GLP Training supports employers in upskilling their workforce, closing skills gaps, and building future-ready teams through flexible, results-driven programmes. At the same time, GLP Training equips individuals with the skills, confidence, and credentials they need to launch or advance their careers through expert-led, hands-on training.
Trusted by employers nationwide
Innovative digital tools and flexible delivery
Real employer partnerships for real career outcomes
The training follows a blended learning model, delivered primarily on-the-job during working hours. A structured learning and assessment plan ensures progress is regularly evaluated throughout the course.
Assessment
This programme concludes with:Â
Professional discussion
Portfolio of evidence
Presentation
Multiple choice test
The programme concludes with:
Â
The results from both assessment methods are combined to determine the final grade for the apprenticeship.
Whether you’re an employer seeking to upskill your team or an individual candidate, simply click ‘Enquire Now’ and complete the short form. A member of the GLP Training team will be in touch shortly to provide you with more information and guide you through the next steps.
Develop confident, capable supervisors equipped to lead teams and deliver high-quality facilities services.
Our Facilities Supervisor Programmes are designed to reflect the reality of modern FM operations – where different supervisory roles require different technical skillsets, but all demand strong leadership, communication, and FM knowledge.
Rather than a one-size-fits-all approach, we offer two specialist pathways, aligned to specific roles within both facilities service providers and in-house FM teams.
A Dual Learning Approach
Each Programme Combines:Â
A role specific apprenticeship standard aligned to the learners’ day-to-day responsibilities
The IWFM Level 3 Award in Facilities Management (included at no additional cost)
2 Course Pathway Routes
Choose a course specific pathway to suit you or your teams role.
Operational
Business Admin L3 + IWFM L3 Award + CMI L3 Award in Leadership and Management
This course is suitable for current or aspiring team leaders or supervisors in FM environments. This course will provide you with the theoretical and practical knowledge to construct a well-managed project. Before starting, you’ll complete a skill scan to assess your current knowledge and ensure this apprenticeship is the right fit for you. You must also:
Be aged 16 or over
Not be in full-time education
Live in the UK or EEA, and have been continuously for the past 3 years
Have the right to work in the UK
Have a relevant job role where the learning can be applied
Final entry criteria may vary depending on the employer’s discretion
Course curriculum
Knowledge Areas
Principles and practices of facilities management
Health and safety legislation and its application in the workplace
Building and maintaining effective workplace relationships
Development and implementation of risk assessment plans
Organisation and delegation of daily staff activities
Cost management within facilities operations
Procurement processes relevant to facilities management
Resolving customer service queries in line with contractual obligations
IWFM Level 3 Award (Included)
All learners complete the IWFM Level 3 Certificate in Facilities Management, ensuring a consistent foundation of leadership capability and FM knowledge across all pathways.
Modules include:Â
Introduction to Facilities Management
Corporate Social Responsibility and Sustainability in FM
Customer and Stakeholder Relationships in FM
Specification and Procurement of Facilities Supplies and Services
Leadership, Management and Personal Development
Skills Development
Ensuring compliance with health and safety regulations
Designing and executing effective risk assessment plans
Monitoring and managing contract performance
Building and sustaining professional relationships
Leading and managing team members
Overseeing resource use and building operations
Planning and managing projects efficiently
Driving personal and professional development
Managing budgets and financial resources
Identifying and solving operational problems
Core Behaviours
Open, approachable, and inclusive in interactions
Analytical in assessing information and making decisions
Committed to excellent customer service
Positive and collaborative team contributor
Communicates clearly and effectively across all levels
Principles and practices of facilities management
Health and safety legislation and its application in the workplace
Building and maintaining effective workplace relationships
Development and implementation of risk assessment plans
Organisation and delegation of daily staff activities
Cost management within facilities operations
Procurement processes relevant to facilities management
Resolving customer service queries in line with contractual obligations
All learners complete the IWFM Level 3 Certificate in Facilities Management, ensuring a consistent foundation of leadership capability and FM knowledge across all pathways.
Modules include:Â
Introduction to Facilities Management
Corporate Social Responsibility and Sustainability in FM
Customer and Stakeholder Relationships in FM
Specification and Procurement of Facilities Supplies and Services
Leadership, Management and Personal Development
Ensuring compliance with health and safety regulations
Designing and executing effective risk assessment plans
Monitoring and managing contract performance
Building and sustaining professional relationships
Leading and managing team members
Overseeing resource use and building operations
Planning and managing projects efficiently
Driving personal and professional development
Managing budgets and financial resources
Identifying and solving operational problems
Open, approachable, and inclusive in interactions
Analytical in assessing information and making decisions
Committed to excellent customer service
Positive and collaborative team contributor
Communicates clearly and effectively across all levels
Benefits of this Course
Develop effective supervisors
Equip supervisors to lead teams efficiently, ensuring smooth facilities operations.
Role-Specific Development
Training aligned to the learner’s actual job role, not a generic programme.
Built-In FM Expertise
IWFM qualification ensures strong industry knowledge and credibility.
Flexible Pathways
Choose the route that best fits your operational structure and workforce needs.
Equip supervisors to lead teams efficiently, ensuring smooth facilities operations.
Training aligned to the learner’s actual job role, not a generic programme.
IWFM qualification ensures strong industry knowledge and credibility.
Choose the route that best fits your operational structure and workforce needs.
Why GLP Training
GLP Training empowers individuals and businesses to grow through tailored, industry-focused learning.
GLP Training supports employers in upskilling their workforce, closing skills gaps, and building future-ready teams through flexible, results-driven programmes. At the same time, GLP Training equips individuals with the skills, confidence, and credentials they need to launch or advance their careers through expert-led, hands-on training.
Trusted by employers nationwide
Innovative digital tools and flexible delivery
Real employer partnerships for real career outcomes
IWFM Level 3 Award in Facilities Management Duration
Delivery Method
The training follows a blended learning model, delivered primarily on-the-job during working hours. A structured learning and assessment plan ensures progress is regularly evaluated throughout the course.
Assessment
This programme concludes with:Â
Professional discussion
Portfolio of evidence
Presentation
Multiple choice test
The programme concludes with:
Â
The results from both assessment methods are combined to determine the final grade for the apprenticeship.
Whether you’re an employer seeking to upskill your team or an individual candidate, simply click ‘Enquire Now’ and complete the short form. A member of the GLP Training team will be in touch shortly to provide you with more information and guide you through the next steps.
The training follows a blended learning model, delivered primarily on-the-job during working hours. A structured learning and assessment plan ensures progress is regularly evaluated throughout the course.
This programme concludes with:Â
Professional discussion
Portfolio of evidence
Presentation
Multiple choice test
The programme concludes with:
Â
The results from both assessment methods are combined to determine the final grade for the apprenticeship.
Whether you’re an employer seeking to upskill your team or an individual candidate, simply click ‘Enquire Now’ and complete the short form. A member of the GLP Training team will be in touch shortly to provide you with more information and guide you through the next steps.
