The Learning and Skills Mentor Level 4 Apprenticeship equips apprentices with essential mentoring skills, effective communication techniques, and the ability to understand and support diverse learner needs. Through this programme, apprentices develop the expertise to guide individuals and groups, fostering environments that encourage personal and educational growth. Successful completion prepares apprentices for specialised roles in mentoring, learning and development, or coaching, with opportunities to progress further within the apprenticeship framework.
Before starting, you’ll complete a skill scan to assess your current knowledge and ensure this apprenticeship is the right fit for you. You must also:
- Be aged 16 or over
- Not be in full-time education
- Live in the UK or EEA, and have been continuously for the past 3 years
- Have the right to work in the UK
- Have a relevant job role where the learning can be applied
- Obtain a Level 2 in English and Maths (or equivalent) — this can be achieved during the apprenticeship
- Final entry criteria may vary depending on the employer’s discretion
Knowledge Areas
- Roles and responsibilities of a mentor
- Managing mentoring contracts
- Planning mentoring sessions and reviewing action plans
- Mentoring theories and models
- Organisational and legal requirements for recording, storing, and sharing personal information
- Strategies to assess the mentee’s starting points
- Effective methods of communication
- Questioning and active listening techniques
- Providing constructive feedback
- The impact of personal values, beliefs, and behaviours on mentoring practice
- Delivering accurate and relevant vocational and pastoral advice to meet mentee needs
- Opportunities for continuing professional development
Skills Development
- Conducting mentoring sessions effectively
- Applying established mentoring tools and techniques
- Maintaining accurate records of mentoring activities
- Assessing and reviewing mentee progress and achievements
- Sustaining productive mentoring relationships
- Using questioning techniques to promote reflection and progression
- Informing, advising, and guiding mentees to support their development
- Applying evaluation and reflection theories and models to support mentees
- Monitoring and reflecting on personal mentoring practice
- Using evidence-based mentoring informed by personal research
Core Behaviours
- Demonstrating and promoting sustainable practices with mentees
- Working within ethical and legal standards and professional boundaries
- Showing resilience and adaptability when facing challenges or change, maintaining focus and self-control
- Encouraging and demonstrating mutual respect
- Committing to continuous improvement of professional mentoring practice
Build a supportive learning culture
Equip staff with mentoring skills that improve employee engagement, retention, and performance.
Standardise mentoring practices
Move beyond informal mentoring to ensure consistent, quality support.
Improve organisational performance
Effective mentoring contributes to a motivated, skilled, and agile workforce.
Cost-effective talent growth
Apprenticeship funding helps you develop internal mentors without high external costs.
GLP Training empowers individuals and businesses to grow through tailored, industry-focused learning.
GLP Training supports employers in upskilling their workforce, closing skills gaps, and building future-ready teams through flexible, results-driven programmes. At the same time, GLP Training equips individuals with the skills, confidence, and credentials they need to launch or advance their careers through expert-led, hands-on training.
- Trusted by employers nationwide
- Innovative digital tools and flexible delivery
- Real employer partnerships for real career outcomes
- Proven track record of success across sectors
Delivery Method
The training follows a blended learning model, delivered primarily on-the-job during working hours. A structured learning and assessment plan ensures progress is regularly evaluated throughout the course.
This includes
- Monthly 1-to-1 meetings (approx. 2 hours) with a GLP Trainer, either face-to-face or virtually
- Online learning modules and group sessions
- Building an electronic portfolio of work-based evidence
- Maths and English Functional Skills (if necessary). Please click here to learn more.
- Around 6 hours per week dedicated to apprenticeship activities
- Final assessment by an external examiner, comprising a resourcing project assignment and a professional discussion to complete the qualification
Assessment
To achieve the qualification, which can be awarded as Pass, Distinction, or Fail, apprentices will be assessed continuously throughout their programme and through a final assessment.
The assessment will only commence once the employer confirms that the apprentice is consistently performing at or above the standard required by the occupational criteria.
The Apprenticeship Assessment process typically lasts up to three months and consists of two components:
- Observation with Questioning
An assessor will observe the apprentice performing their regular work tasks and ask questions to assess their understanding of the processes and actions taken. - Professional Discussion Underpinned by Portfolio of Evidence
Throughout the apprenticeship, the apprentice compiles a portfolio of evidence. This portfolio supports a professional discussion (interview) with the assessor, providing an opportunity to demonstrate the knowledge and skills gained during the programme.
The combined results from these two components determine the final apprenticeship grade.
How to Get Started
Whether you’re an employer seeking to upskill your team or an individual candidate, simply click ‘Enquire Now’ and complete the short form. A member of the GLP Training team will be in touch shortly to provide you with more information and guide you through the next steps.
complete this course as a standalone or include it within a progression pathway for yourself or your team
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