Security First Line Manager

Equip yourself or an apprentice for a rewarding career in security management
Security First Line Manager Level 3
Course Information

This Level 3 Security First Line Manager apprenticeship provides a comprehensive pathway to a career in security management. It covers security policies and procedures, supervision of security staff, stakeholder management, and essential communication skills. Through this programme, you’ll develop the confidence to manage security services effectively and uphold safety standards, ensuring a secure environment for both customers and employees.

Entry Requirements

Before starting, you’ll complete a skill scan to assess your current knowledge and ensure this apprenticeship is the right fit for you. You must also:

  • Be aged 16 or over
  • Not be in full-time education
  • Live in the UK or EEA, and have been continuously for the past 3 years
  • Have the right to work in the UK
  • Have a relevant job role where the learning can be applied
  • Obtain a Level 2 in English and Maths (or equivalent) — this can be achieved during the apprenticeship
  • Final entry criteria may vary depending on the employer’s discretion
Course curriculum
  • Assessing and controlling health and safety risks
  • Recognising security needs of customers and stakeholders and implementing appropriate solutions
  • Identifying and assessing potential threats and taking relevant action
  • Managing staff performance, development, and welfare
  • Ensuring compliance with regulations and advising on potential security risks
  • Maintaining security of communications
  • Effective deployment of resources
  • Health and safety management
  • Customer service and stakeholder engagement
  • Operational and people management
  • Clear and effective communication
  • Compliance management
  • Security risk assessment and mitigation
  • Resource allocation and management
  • Contract performance oversight
  • Staff management and development
  • Security conscious
  • Professional
  • Courteous and respectful
  • Calm under pressure
  • Customer focused
  • Maintains confidentiality and integrity
Benefits of this Course

Equip your security teams with trained supervisors who uphold standards and manage incidents effectively.

Gain the leadership, communication, and situational awareness skills needed to take charge professionally.

Apprentices contribute to improved team coordination, site safety, and client satisfaction

Government-backed funding helps build a loyal, skilled leadership team without high upfront training costs.

Why GLP Training

GLP Training empowers individuals and businesses to grow through tailored, industry-focused learning.

GLP Training supports employers in upskilling their workforce, closing skills gaps, and building future-ready teams through flexible, results-driven programmes. At the same time, GLP Training equips individuals with the skills, confidence, and credentials they need to launch or advance their careers through expert-led, hands-on training.

Case Studies

For individuals
What you’ll get
Level 3 Apprenticeship
Security First Line Manager
Duration Calendar
Duration
18 Months

The training follows a blended learning model, delivered primarily on-the-job during working hours. A structured learning and assessment plan ensures progress is regularly evaluated throughout the course.

  • Monthly 1-to-1 meetings (approx. 2 hours) with a GLP Trainer, either face-to-face or virtually
  • Online learning modules and group sessions
  • Building an electronic portfolio of work-based evidence
  • Maths and English Functional Skills (if necessary). Please click here to learn more.
  • Around 6 hours per week dedicated to apprenticeship activities
  • Final assessment by an external examiner, comprising a resourcing project assignment and a professional discussion to complete the qualification

To achieve the qualification, which can be awarded as Pass, Distinction or Fail, you will be assessed throughout the apprenticeship and in the final stages through an assessment.

The Apprenticeship Assessment period will only commence once the employer confirms that the apprentice consistently meets the standards set out in the occupational standard. The assessment process, typically completed within three months, includes three components:

  • A knowledge test
  • A practical test
  • A portfolio of evidence compiled throughout the apprenticeship

The combined score of these three assessment methods will determine the final grade for the apprenticeship.

Whether you’re an employer seeking to upskill your team or an individual candidate, simply click ‘Enquire Now’ and complete the short form. A member of the GLP Training team will be in touch shortly to provide you with more information and guide you through the next steps.

For individuals
This course is part of our Facilities Management pathway

complete this course as a standalone or include it within a progression pathway for yourself or your team

Partnerships
Department for Work & Pensions
Worcestershire Local Enterprise Partnership
Related Courses

Description

Course Information

This Level 3 Security First Line Manager apprenticeship provides a comprehensive pathway to a career in security management. It covers security policies and procedures, supervision of security staff, stakeholder management, and essential communication skills. Through this programme, you’ll develop the confidence to manage security services effectively and uphold safety standards, ensuring a secure environment for both customers and employees.



Download Course Guide

https://www.glptraining.co.uk/wp-content/uploads/2025/07/Security-First-Line-Manager-Level-3-Video.mp4 Entry Requirements

Before starting, you’ll complete a skill scan to assess your current knowledge and ensure this apprenticeship is the right fit for you. You must also:

  • Be aged 16 or over
  • Not be in full-time education
  • Live in the UK or EEA, and have been continuously for the past 3 years
  • Have the right to work in the UK
  • Have a relevant job role where the learning can be applied
  • Obtain a Level 2 in English and Maths (or equivalent) — this can be achieved during the apprenticeship
  • Final entry criteria may vary depending on the employer’s discretion

Course curriculum

  • Assessing and controlling health and safety risks
  • Recognising security needs of customers and stakeholders and implementing appropriate solutions
  • Identifying and assessing potential threats and taking relevant action
  • Managing staff performance, development, and welfare
  • Ensuring compliance with regulations and advising on potential security risks
  • Maintaining security of communications
  • Effective deployment of resources
  • Health and safety management
  • Customer service and stakeholder engagement
  • Operational and people management
  • Clear and effective communication
  • Compliance management
  • Security risk assessment and mitigation
  • Resource allocation and management
  • Contract performance oversight
  • Staff management and development
  • Security conscious
  • Professional
  • Courteous and respectful
  • Calm under pressure
  • Customer focused
  • Maintains confidentiality and integrity
  • Assessing and controlling health and safety risks
  • Recognising security needs of customers and stakeholders and implementing appropriate solutions
  • Identifying and assessing potential threats and taking relevant action
  • Managing staff performance, development, and welfare
  • Ensuring compliance with regulations and advising on potential security risks
  • Maintaining security of communications
  • Effective deployment of resources
  • Health and safety management
  • Customer service and stakeholder engagement
  • Operational and people management
  • Clear and effective communication
  • Compliance management
  • Security risk assessment and mitigation
  • Resource allocation and management
  • Contract performance oversight
  • Staff management and development
  • Security conscious
  • Professional
  • Courteous and respectful
  • Calm under pressure
  • Customer focused
  • Maintains confidentiality and integrity

Benefits of this Course

Equip your security teams with trained supervisors who uphold standards and manage incidents effectively.

Gain the leadership, communication, and situational awareness skills needed to take charge professionally.

Apprentices contribute to improved team coordination, site safety, and client satisfaction

Government-backed funding helps build a loyal, skilled leadership team without high upfront training costs.

Equip your security teams with trained supervisors who uphold standards and manage incidents effectively.

Gain the leadership, communication, and situational awareness skills needed to take charge professionally.

Apprentices contribute to improved team coordination, site safety, and client satisfaction

Government-backed funding helps build a loyal, skilled leadership team without high upfront training costs.

Why GLP Training

GLP Training empowers individuals and businesses to grow through tailored, industry-focused learning.

GLP Training supports employers in upskilling their workforce, closing skills gaps, and building future-ready teams through flexible, results-driven programmes. At the same time, GLP Training equips individuals with the skills, confidence, and credentials they need to launch or advance their careers through expert-led, hands-on training.


  • Trusted by employers nationwide

  • Innovative digital tools and flexible delivery

  • Real employer partnerships for real career outcomes

  • Proven track record of success across sectors

Case Studies For individuals

Get Started

What you’ll get Level 3 Apprenticeship Duration Calendar Duration

The training follows a blended learning model, delivered primarily on-the-job during working hours. A structured learning and assessment plan ensures progress is regularly evaluated throughout the course.

  • Monthly 1-to-1 meetings (approx. 2 hours) with a GLP Trainer, either face-to-face or virtually
  • Online learning modules and group sessions
  • Building an electronic portfolio of work-based evidence
  • Maths and English Functional Skills (if necessary). Please click here to learn more.
  • Around 6 hours per week dedicated to apprenticeship activities
  • Final assessment by an external examiner, comprising a resourcing project assignment and a professional discussion to complete the qualification

To achieve the qualification, which can be awarded as Pass, Distinction or Fail, you will be assessed throughout the apprenticeship and in the final stages through an assessment.

The Apprenticeship Assessment period will only commence once the employer confirms that the apprentice consistently meets the standards set out in the occupational standard. The assessment process, typically completed within three months, includes three components:

  • A knowledge test
  • A practical test
  • A portfolio of evidence compiled throughout the apprenticeship

The combined score of these three assessment methods will determine the final grade for the apprenticeship.



Enquire Now

Whether you’re an employer seeking to upskill your team or an individual candidate, simply click ‘Enquire Now’ and complete the short form. A member of the GLP Training team will be in touch shortly to provide you with more information and guide you through the next steps.



Enquire Now

The training follows a blended learning model, delivered primarily on-the-job during working hours. A structured learning and assessment plan ensures progress is regularly evaluated throughout the course.

  • Monthly 1-to-1 meetings (approx. 2 hours) with a GLP Trainer, either face-to-face or virtually
  • Online learning modules and group sessions
  • Building an electronic portfolio of work-based evidence
  • Maths and English Functional Skills (if necessary). Please click here to learn more.
  • Around 6 hours per week dedicated to apprenticeship activities
  • Final assessment by an external examiner, comprising a resourcing project assignment and a professional discussion to complete the qualification

To achieve the qualification, which can be awarded as Pass, Distinction or Fail, you will be assessed throughout the apprenticeship and in the final stages through an assessment.

The Apprenticeship Assessment period will only commence once the employer confirms that the apprentice consistently meets the standards set out in the occupational standard. The assessment process, typically completed within three months, includes three components:

  • A knowledge test
  • A practical test
  • A portfolio of evidence compiled throughout the apprenticeship

The combined score of these three assessment methods will determine the final grade for the apprenticeship.



Enquire Now

Whether you’re an employer seeking to upskill your team or an individual candidate, simply click ‘Enquire Now’ and complete the short form. A member of the GLP Training team will be in touch shortly to provide you with more information and guide you through the next steps.



Enquire Now

For individuals

Get Started


This course is part of our Facilities Management pathway

complete this course as a standalone or include it within a progression pathway for yourself or your team


Additional information

Course Duration

18 Months

Course Level

Level 3

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