Train for a reliable, in-demand career in property maintenance.
Course Information
GLP Training’s Property Maintenance Operative Level 2 Apprenticeship is designed to develop competent, safety-conscious professionals capable of maintaining and enhancing the operational condition of buildings. Delivered by a City & Guilds Centre of Excellence, this apprenticeship blends hands-on training with industry-aligned theory to equip learners with essential maintenance skills across plumbing, electrical systems, safety, and structural repairs.
Apprentices will gain experience in preventive and reactive maintenance, fault finding, and efficient use of resources, while also developing professionalism, adaptability, and customer service excellence. The apprenticeship prepares individuals for a critical role in property upkeep, ensuring safe, efficient, and cost-effective environments across residential, commercial, or public buildings.
Entry Requirements
This is an entry-level programme ideal for those beginning their career. It equips learners with the essential knowledge, skills, and behaviours to get started in their desired industry. Before starting, you’ll complete a skill scan to assess your current knowledge and ensure this apprenticeship is the right fit for you. You must also:
Be aged 16 or over
Not be in full-time education
Live in the UK or EEA and have ordinarily been resident for the past 3 years (some exceptions may apply).
Have the right to work in the UK
Be in (or moving into) a suitable job role that provides opportunities to develop and demonstrate the required skills and behaviours – a role suitability overview will be completed prior to starting to ensure alignment between your job role and the apprenticeship
Be willing to complete Functional Skills qualifications during your apprenticeship if required, depending on employer policy, the nature of the qualification, or if you don’t already hold the necessary English and Maths qualifications
Final entry criteria may vary depending on the employer’s discretion
Course curriculum
Knowledge Areas
Health and Safety in the Workplace: Understand workplace safety regulations and procedures.
Safety Compliance: Learn to comply with legal and organisational safety standards.
Working Safely at Height: Explore protocols and precautions for high-access maintenance.
Plumbing and Drainage Systems: Gain insight into basic plumbing maintenance and drainage principles.
Organisation’s Policies and Procedures: Understand internal processes, record-keeping, and reporting standards.
Working Safely with Electricity: Learn fundamentals of electrical safety and maintenance.
Skills Development
Health & Safety Practices: Apply safe working methods and identify hazards.
Electrical Maintenance: Conduct basic electrical repairs and diagnostics.
Preventative Maintenance: Implement scheduled upkeep to reduce breakdowns.
Plumbing Repairs: Carry out minor plumbing fixes and maintenance.
Sustainability (Keeping it Green): Integrate sustainable practices into property maintenance.
Managing External Contractors: Coordinate with third-party maintenance providers.
Building Fabric Maintenance: Maintain internal/external structures including walls, frames, and plasterwork.
HVAC Maintenance: Support maintenance of heating, ventilation, and air conditioning systems.
Resource Control: Manage tools, equipment, and maintenance materials effectively.
Customer Service: Deliver responsive, respectful service to clients and building users.
Core Behaviours
Professionalism: Conduct oneself with integrity and respect on the job.
Reliability and Motivation: Demonstrate consistent work ethic and proactive engagement.
Flexibility: Adapt to varying tasks and changing priorities.
Commitment to Excellence: Strive for high standards in all work.
Performance Under Pressure: Maintain composure and effectiveness in challenging situations.
Benefits of this Course
Build skilled maintenance teams and save on outsourcing
Empower and equip your workforce with the essential skills to keep facilities running smoothly, reducing reliance on costly external contractors.
Hands-on experience in a purpose-built learning environment
Benefit from practical learning and real-life scenarios delivered in one of GLP Training’s purpose built construction training centres.
Recognised qualification
Receive a nationally recognised certificate of completion that validates your expertise and enhances career opportunities.
Develop skills in multiple areas of maintenance
From painting and decorating to plumbing and electrics, enjoy tailored guidance from a plethora of maintenance industry professionals and expand your property maintenance knowledge tenfold.
Why GLP Training
GLP Training empowers individuals and businesses to grow through tailored, industry-focused learning.
GLP Training supports employers in upskilling their workforce, closing skills gaps, and building future-ready teams through flexible, results-driven programmes. At the same time, GLP Training equips individuals with the skills, confidence, and credentials they need to launch or advance their careers through expert-led, hands-on training.
Trusted by employers nationwide
Innovative digital tools and flexible delivery
Real employer partnerships for real career outcomes
This course takes a hybrid approach to learning, combining hands-on training with knowledge-based instruction. Practical skills are delivered over two days every quarter at our purpose-built Building Block construction training centres in Worcester. Classroom sessions and online masterclasses led by industry experts and cover the theoretical elements.
Throughout your apprenticeship, you’ll build a portfolio of evidence and complete a research assignment. These demonstrate your progress and understanding of the required knowledge, skills, and behaviours — together they make up 30% of your final grade and are assessed by GLP Training.
Assessment
To achieve the qualification, apprentices are assessed throughout their training, culminating in a final assessment, which results in a Pass, Distinction, or Fail.
Before entering the Apprenticeship Assessment, apprentices must meet gateway requirements, including completing Functional Skills qualifications (if applicable). The employer must confirm the apprentice is working at or above the occupational standard and has sufficient evidence to proceed.
The Apprenticeship Assessment, delivered by City & Guilds, typically takes around three months and includes three components:
Practical Assessment with Questions: An assessor observes the apprentice completing real-world tasks in a suitable environment.
Interview Underpinned by Portfolio: A structured interview supported by the apprentice’s portfolio of evidence.
Knowledge Assessment: A multiple-choice test in an invigilated setting.
The apprentice’s final grade is determined by their combined performance across all assessment elements.
Whether you’re an employer seeking to upskill your team or an individual candidate, simply click ‘Enquire Now’ and complete the short form. A member of the GLP Training team will be in touch shortly to provide you with more information and guide you through the next steps.
GLP Training’s Property Maintenance Operative Level 2 Apprenticeship is designed to develop competent, safety-conscious professionals capable of maintaining and enhancing the operational condition of buildings. Delivered by a City & Guilds Centre of Excellence, this apprenticeship blends hands-on training with industry-aligned theory to equip learners with essential maintenance skills across plumbing, electrical systems, safety, and structural repairs.
Apprentices will gain experience in preventive and reactive maintenance, fault finding, and efficient use of resources, while also developing professionalism, adaptability, and customer service excellence. The apprenticeship prepares individuals for a critical role in property upkeep, ensuring safe, efficient, and cost-effective environments across residential, commercial, or public buildings.
This is an entry-level programme ideal for those beginning their career. It equips learners with the essential knowledge, skills, and behaviours to get started in their desired industry. Before starting, you’ll complete a skill scan to assess your current knowledge and ensure this apprenticeship is the right fit for you. You must also:
Be aged 16 or over
Not be in full-time education
Live in the UK or EEA and have ordinarily been resident for the past 3 years (some exceptions may apply).
Have the right to work in the UK
Be in (or moving into) a suitable job role that provides opportunities to develop and demonstrate the required skills and behaviours – a role suitability overview will be completed prior to starting to ensure alignment between your job role and the apprenticeship
Be willing to complete Functional Skills qualifications during your apprenticeship if required, depending on employer policy, the nature of the qualification, or if you don’t already hold the necessary English and Maths qualifications
Final entry criteria may vary depending on the employer’s discretion
Course curriculum
Knowledge Areas
Health and Safety in the Workplace: Understand workplace safety regulations and procedures.
Safety Compliance: Learn to comply with legal and organisational safety standards.
Working Safely at Height: Explore protocols and precautions for high-access maintenance.
Plumbing and Drainage Systems: Gain insight into basic plumbing maintenance and drainage principles.
Organisation’s Policies and Procedures: Understand internal processes, record-keeping, and reporting standards.
Working Safely with Electricity: Learn fundamentals of electrical safety and maintenance.
Skills Development
Health & Safety Practices: Apply safe working methods and identify hazards.
Electrical Maintenance: Conduct basic electrical repairs and diagnostics.
Preventative Maintenance: Implement scheduled upkeep to reduce breakdowns.
Plumbing Repairs: Carry out minor plumbing fixes and maintenance.
Sustainability (Keeping it Green): Integrate sustainable practices into property maintenance.
Managing External Contractors: Coordinate with third-party maintenance providers.
Building Fabric Maintenance: Maintain internal/external structures including walls, frames, and plasterwork.
HVAC Maintenance: Support maintenance of heating, ventilation, and air conditioning systems.
Resource Control: Manage tools, equipment, and maintenance materials effectively.
Customer Service: Deliver responsive, respectful service to clients and building users.
Professionalism: Conduct oneself with integrity and respect on the job.
Reliability and Motivation: Demonstrate consistent work ethic and proactive engagement.
Flexibility: Adapt to varying tasks and changing priorities.
Commitment to Excellence: Strive for high standards in all work.
Performance Under Pressure: Maintain composure and effectiveness in challenging situations.
Benefits of this Course
Build skilled maintenance teams and save on outsourcing
Empower and equip your workforce with the essential skills to keep facilities running smoothly, reducing reliance on costly external contractors.
Hands-on experience in a purpose-built learning environment
Benefit from practical learning and real-life scenarios delivered in one of GLP Training’s purpose built construction training centres.
Recognised qualification
Receive a nationally recognised certificate of completion that validates your expertise and enhances career opportunities.
Develop skills in multiple areas of maintenance
From painting and decorating to plumbing and electrics, enjoy tailored guidance from a plethora of maintenance industry professionals and expand your property maintenance knowledge tenfold.
Empower and equip your workforce with the essential skills to keep facilities running smoothly, reducing reliance on costly external contractors.
Benefit from practical learning and real-life scenarios delivered in one of GLP Training’s purpose built construction training centres.
Receive a nationally recognised certificate of completion that validates your expertise and enhances career opportunities.
From painting and decorating to plumbing and electrics, enjoy tailored guidance from a plethora of maintenance industry professionals and expand your property maintenance knowledge tenfold.
Why GLP Training
GLP Training empowers individuals and businesses to grow through tailored, industry-focused learning.
GLP Training supports employers in upskilling their workforce, closing skills gaps, and building future-ready teams through flexible, results-driven programmes. At the same time, GLP Training equips individuals with the skills, confidence, and credentials they need to launch or advance their careers through expert-led, hands-on training.
Trusted by employers nationwide
Innovative digital tools and flexible delivery
Real employer partnerships for real career outcomes
This course takes a hybrid approach to learning, combining hands-on training with knowledge-based instruction. Practical skills are delivered over two days every quarter at our purpose-built Building Block construction training centres in Worcester. Classroom sessions and online masterclasses led by industry experts and cover the theoretical elements.
Throughout your apprenticeship, you’ll build a portfolio of evidence and complete a research assignment. These demonstrate your progress and understanding of the required knowledge, skills, and behaviours — together they make up 30% of your final grade and are assessed by GLP Training.
Assessment
To achieve the qualification, apprentices are assessed throughout their training, culminating in a final assessment, which results in a Pass, Distinction, or Fail.
Before entering the Apprenticeship Assessment, apprentices must meet gateway requirements, including completing Functional Skills qualifications (if applicable). The employer must confirm the apprentice is working at or above the occupational standard and has sufficient evidence to proceed.
The Apprenticeship Assessment, delivered by City & Guilds, typically takes around three months and includes three components:
Practical Assessment with Questions: An assessor observes the apprentice completing real-world tasks in a suitable environment.
Interview Underpinned by Portfolio: A structured interview supported by the apprentice’s portfolio of evidence.
Knowledge Assessment: A multiple-choice test in an invigilated setting.
The apprentice’s final grade is determined by their combined performance across all assessment elements.
Whether you’re an employer seeking to upskill your team or an individual candidate, simply click ‘Enquire Now’ and complete the short form. A member of the GLP Training team will be in touch shortly to provide you with more information and guide you through the next steps.
This course takes a hybrid approach to learning, combining hands-on training with knowledge-based instruction. Practical skills are delivered over two days every quarter at our purpose-built Building Block construction training centres in Worcester. Classroom sessions and online masterclasses led by industry experts and cover the theoretical elements.
Throughout your apprenticeship, you’ll build a portfolio of evidence and complete a research assignment. These demonstrate your progress and understanding of the required knowledge, skills, and behaviours — together they make up 30% of your final grade and are assessed by GLP Training.
To achieve the qualification, apprentices are assessed throughout their training, culminating in a final assessment, which results in a Pass, Distinction, or Fail.
Before entering the Apprenticeship Assessment, apprentices must meet gateway requirements, including completing Functional Skills qualifications (if applicable). The employer must confirm the apprentice is working at or above the occupational standard and has sufficient evidence to proceed.
The Apprenticeship Assessment, delivered by City & Guilds, typically takes around three months and includes three components:
Practical Assessment with Questions: An assessor observes the apprentice completing real-world tasks in a suitable environment.
Interview Underpinned by Portfolio: A structured interview supported by the apprentice’s portfolio of evidence.
Knowledge Assessment: A multiple-choice test in an invigilated setting.
The apprentice’s final grade is determined by their combined performance across all assessment elements.
Whether you’re an employer seeking to upskill your team or an individual candidate, simply click ‘Enquire Now’ and complete the short form. A member of the GLP Training team will be in touch shortly to provide you with more information and guide you through the next steps.
