Drive real change with practical skills in process improvement and efficiency.
Course Information
The Level 3 Improvement Technician Apprenticeship is designed to equip individuals with the tools and techniques needed to lead and support operational improvements across a variety of sectors. Covering project and change management, lean methodologies, data analysis, and process optimisation, this course prepares apprentices to identify inefficiencies, develop solutions, and implement changes that boost business performance.
With a strong focus on continuous improvement, this programme enhances your ability to contribute to quality initiatives. Whether in manufacturing, IT, public services, or facilities management, apprentices will leave confident and job-ready, with the skills to make a measurable impact.
Before starting, you’ll complete a skill scan to assess your current knowledge and ensure this apprenticeship is the right fit for you. You must also:
Be aged 16 or over
Not be in full-time education
Live in the UK or EEA, and have been continuously for the past 3 years
Have the right to work in the UK
Have a relevant job role where the learning can be applied
Obtain a Level 2 in English and Maths (or equivalent) — this can be achieved during the apprenticeship
Final entry criteria may vary depending on the employer’s discretion
Course curriculum
Knowledge Areas
Compliance and regulations
Self-development and learning
Improvement principles and methods
Project selection and scoping
Problem definition
Data collection and analysis
Basic statistics and performance measures
Process capability and performance evaluation
Skills Development
Effective communication
Project and change management
Identifying and scoping improvement projects
Capturing the voice of the customer
Process mapping and analysis
Data collection techniques
Statistical data analysis
Benchmarking best practices
Ensuring sustainability and control of improvements
Core Behaviours
Results-driven mindset
Collaborative team working
Professional conduct
Process-oriented thinking
Commitment to continuous improvement
Adherence to safe working practices
Benefits of this Course
Drive efficiency from within
Equip staff with the skills to identify and implement cost-saving, quality-boosting, and waste-reducing initiatives.
Real business impact
Work on live improvement projects, delivering measurable value to your employer whilst building your portfolio.
Measurable ROI
Apprentices apply learning to real business projects, often generating improvements worth many times the training cost.
Create a culture of continuous improvement
Develop in-house champions of operational excellence who influence teams and lead change.
Why GLP Training
GLP Training empowers individuals and businesses to grow through tailored, industry-focused learning.
GLP Training supports employers in upskilling their workforce, closing skills gaps, and building future-ready teams through flexible, results-driven programmes. At the same time, GLP Training equips individuals with the skills, confidence, and credentials they need to launch or advance their careers through expert-led, hands-on training.
Trusted by employers nationwide
Innovative digital tools and flexible delivery
Real employer partnerships for real career outcomes
The training follows a blended learning model, delivered primarily on-the-job during working hours. A structured learning and assessment plan ensures progress is regularly evaluated throughout the course.
This includes
Monthly 1-to-1 meetings (approx. 2 hours) with a GLP Trainer, either face-to-face or virtually
Online learning modules and group sessions
Building an electronic portfolio of work-based evidence
Maths and English Functional Skills (if necessary). Please click here to learn more.
Around 6 hours per week dedicated to apprenticeship activities
Final assessment by an external examiner, comprising a resourcing project assignment and a professional discussion to complete the qualification
Assessment
To achieve the qualification — graded as Pass, Distinction, or Fail — you will be assessed throughout your apprenticeship, culminating in a final assessment.
The Apprenticeship Assessment will only begin once your employer confirms you are consistently performing at or above the occupational standard. Before entering the EPA, you must also have completed all gateway requirements, including achieving your Functional Skills qualification (if applicable).
The Apprenticeship Assessment, delivered by Academy 4 Project Management, typically takes around three months and includes the following components:
Knowledge Test A multiple-choice exam assessing your understanding of key concepts relevant to the role.
Project Report, Presentation, and Questioning You will submit a project report, deliver a presentation, and respond to questions related to your work.
Professional Discussion (with Portfolio of Evidence) A structured interview underpinned by your portfolio, allowing you to demonstrate your knowledge, skills, and behaviours developed throughout the programme.
The results of these three assessment methods will be combined to determine your final grade.
Whether you’re an employer seeking to upskill your team or an individual candidate, simply click ‘Enquire Now’ and complete the short form. A member of the GLP Training team will be in touch shortly to provide you with more information and guide you through the next steps.
The Level 3 Improvement Technician Apprenticeship is designed to equip individuals with the tools and techniques needed to lead and support operational improvements across a variety of sectors. Covering project and change management, lean methodologies, data analysis, and process optimisation, this course prepares apprentices to identify inefficiencies, develop solutions, and implement changes that boost business performance.
With a strong focus on continuous improvement, this programme enhances your ability to contribute to quality initiatives. Whether in manufacturing, IT, public services, or facilities management, apprentices will leave confident and job-ready, with the skills to make a measurable impact.
Before starting, you’ll complete a skill scan to assess your current knowledge and ensure this apprenticeship is the right fit for you. You must also:
Be aged 16 or over
Not be in full-time education
Live in the UK or EEA, and have been continuously for the past 3 years
Have the right to work in the UK
Have a relevant job role where the learning can be applied
Obtain a Level 2 in English and Maths (or equivalent) — this can be achieved during the apprenticeship
Final entry criteria may vary depending on the employer’s discretion
Course curriculum
Knowledge Areas
Compliance and regulations
Self-development and learning
Improvement principles and methods
Project selection and scoping
Problem definition
Data collection and analysis
Basic statistics and performance measures
Process capability and performance evaluation
Skills Development
Effective communication
Project and change management
Identifying and scoping improvement projects
Capturing the voice of the customer
Process mapping and analysis
Data collection techniques
Statistical data analysis
Benchmarking best practices
Ensuring sustainability and control of improvements
Core Behaviours
Results-driven mindset
Collaborative team working
Professional conduct
Process-oriented thinking
Commitment to continuous improvement
Adherence to safe working practices
Compliance and regulations
Self-development and learning
Improvement principles and methods
Project selection and scoping
Problem definition
Data collection and analysis
Basic statistics and performance measures
Process capability and performance evaluation
Effective communication
Project and change management
Identifying and scoping improvement projects
Capturing the voice of the customer
Process mapping and analysis
Data collection techniques
Statistical data analysis
Benchmarking best practices
Ensuring sustainability and control of improvements
Results-driven mindset
Collaborative team working
Professional conduct
Process-oriented thinking
Commitment to continuous improvement
Adherence to safe working practices
Benefits of this Course
Drive efficiency from within
Equip staff with the skills to identify and implement cost-saving, quality-boosting, and waste-reducing initiatives.
Real business impact
Work on live improvement projects, delivering measurable value to your employer whilst building your portfolio.
Measurable ROI
Apprentices apply learning to real business projects, often generating improvements worth many times the training cost.
Create a culture of continuous improvement
Develop in-house champions of operational excellence who influence teams and lead change.
Equip staff with the skills to identify and implement cost-saving, quality-boosting, and waste-reducing initiatives.
Work on live improvement projects, delivering measurable value to your employer whilst building your portfolio.
Apprentices apply learning to real business projects, often generating improvements worth many times the training cost.
Develop in-house champions of operational excellence who influence teams and lead change.
Why GLP Training
GLP Training empowers individuals and businesses to grow through tailored, industry-focused learning.
GLP Training supports employers in upskilling their workforce, closing skills gaps, and building future-ready teams through flexible, results-driven programmes. At the same time, GLP Training equips individuals with the skills, confidence, and credentials they need to launch or advance their careers through expert-led, hands-on training.
Trusted by employers nationwide
Innovative digital tools and flexible delivery
Real employer partnerships for real career outcomes
The training follows a blended learning model, delivered primarily on-the-job during working hours. A structured learning and assessment plan ensures progress is regularly evaluated throughout the course.
This includes
Monthly 1-to-1 meetings (approx. 2 hours) with a GLP Trainer, either face-to-face or virtually
Online learning modules and group sessions
Building an electronic portfolio of work-based evidence
Maths and English Functional Skills (if necessary). Please click here to learn more.
Around 6 hours per week dedicated to apprenticeship activities
Final assessment by an external examiner, comprising a resourcing project assignment and a professional discussion to complete the qualification
Assessment
To achieve the qualification — graded as Pass, Distinction, or Fail — you will be assessed throughout your apprenticeship, culminating in a final assessment.
The Apprenticeship Assessment will only begin once your employer confirms you are consistently performing at or above the occupational standard. Before entering the EPA, you must also have completed all gateway requirements, including achieving your Functional Skills qualification (if applicable).
The Apprenticeship Assessment, delivered by Academy 4 Project Management, typically takes around three months and includes the following components:
Knowledge Test A multiple-choice exam assessing your understanding of key concepts relevant to the role.
Project Report, Presentation, and Questioning You will submit a project report, deliver a presentation, and respond to questions related to your work.
Professional Discussion (with Portfolio of Evidence) A structured interview underpinned by your portfolio, allowing you to demonstrate your knowledge, skills, and behaviours developed throughout the programme.
The results of these three assessment methods will be combined to determine your final grade.
Whether you’re an employer seeking to upskill your team or an individual candidate, simply click ‘Enquire Now’ and complete the short form. A member of the GLP Training team will be in touch shortly to provide you with more information and guide you through the next steps.
The training follows a blended learning model, delivered primarily on-the-job during working hours. A structured learning and assessment plan ensures progress is regularly evaluated throughout the course.
Monthly 1-to-1 meetings (approx. 2 hours) with a GLP Trainer, either face-to-face or virtually
Online learning modules and group sessions
Building an electronic portfolio of work-based evidence
Maths and English Functional Skills (if necessary). Please click here to learn more.
Around 6 hours per week dedicated to apprenticeship activities
Final assessment by an external examiner, comprising a resourcing project assignment and a professional discussion to complete the qualification
To achieve the qualification — graded as Pass, Distinction, or Fail — you will be assessed throughout your apprenticeship, culminating in a final assessment.
The Apprenticeship Assessment will only begin once your employer confirms you are consistently performing at or above the occupational standard. Before entering the EPA, you must also have completed all gateway requirements, including achieving your Functional Skills qualification (if applicable).
The Apprenticeship Assessment, delivered by Academy 4 Project Management, typically takes around three months and includes the following components:
Knowledge Test A multiple-choice exam assessing your understanding of key concepts relevant to the role.
Project Report, Presentation, and Questioning You will submit a project report, deliver a presentation, and respond to questions related to your work.
Professional Discussion (with Portfolio of Evidence) A structured interview underpinned by your portfolio, allowing you to demonstrate your knowledge, skills, and behaviours developed throughout the programme.
The results of these three assessment methods will be combined to determine your final grade.
Whether you’re an employer seeking to upskill your team or an individual candidate, simply click ‘Enquire Now’ and complete the short form. A member of the GLP Training team will be in touch shortly to provide you with more information and guide you through the next steps.
