Build a strong foundation for a successful career in Human Resources with practical experience and industry-recognised training.
Course Information
The HR Support Level 3 apprenticeship is tailored for individuals aiming to become effective HR professionals in a wide range of organisational settings. It develops essential skills in handling employee queries, supporting HR functions, and contributing to strategic business goals. Apprentices will gain experience across the full employee lifecycle — covering recruitment, onboarding, performance, and retirement — whilst learning to manage data through HR systems and ensure compliance with company policies. This hands-on programme empowers apprentices to confidently support both colleagues and managers, making a measurable impact on workplace culture and efficiency.
This course is suitable for current or aspiring HR Support officers. Before starting, you’ll complete a skill scan to assess your current knowledge and ensure this apprenticeship is the right fit for you. You must also:
Be aged 16 or over
Not be in full-time education
Live in the UK or EEA, and have been continuously for the past 3 years
Have the right to work in the UK
Have a relevant job role where the learning can be applied
Obtain a Level 2 in English and Maths (or equivalent) — this can be achieved during the apprenticeship
Final entry criteria may vary depending on the employer’s discretion
Course curriculum
Knowledge Areas
Business operations and organisational context
Employment law, HR policies, and compliance
Structure and purpose of the HR function
HR systems, tools, and processes
Skills Development
Effective communication and customer service
Applying business and organisational understanding
Interpreting and applying HR legislation and policy
Supporting core HR functions
Operating HR systems and managing data
Problem solving and critical thinking
Collaborative teamworking
Delivering consistent and high-quality HR services
Identifying and implementing process improvements
Managing and reporting HR information accurately
Core Behaviours
Demonstrates honesty, integrity, and professional ethics
Adapts to change with flexibility
Shows resilience and maintains performance under pressure
Benefits of this Course
Build a skilled HR support team
Equip your HR function with competent staff who understand current best practices and legislation.
Support organisational growth
Skilled HR support enables better workforce planning and employee relations, driving business success.
Recognised qualification
Receive a nationally recognised certificate of completion that validates your expertise and enhances your career opportunities.
Cost-effective talent development
Apprenticeship funding reduces training costs whilst developing loyal, knowledgeable employees.
Why GLP Training
GLP Training empowers individuals and businesses to grow through tailored, industry-focused learning.
GLP Training supports employers in upskilling their workforce, closing skills gaps, and building future-ready teams through flexible, results-driven programmes. At the same time, GLP Training equips individuals with the skills, confidence, and credentials they need to launch or advance their careers through expert-led, hands-on training.
Trusted by employers nationwide
Innovative digital tools and flexible delivery
Real employer partnerships for real career outcomes
The training follows a blended learning model, delivered primarily on-the-job during working hours. A structured learning and assessment plan ensures progress is regularly evaluated throughout the course.
This includes
Monthly 1-to-1 meetings (approx. 2 hours) with a GLP Trainer, either face-to-face or virtually
Online learning modules and group sessions
Building an electronic portfolio of work-based evidence
Maths and English Functional Skills (if necessary). Please click here to learn more.
Around 6 hours per week dedicated to apprenticeship activities
Final assessment by an external examiner, comprising a resourcing project assignment and a professional discussion to complete the qualification
Assessment
To achieve the qualification — graded as Pass, Distinction, or Fail — apprentices will be assessed both throughout the programme and through a final assessment.
The Apprenticeship Assessment process begins once the employer confirms that the apprentice is consistently performing at or above the level outlined in the occupational standard.
The assessment, typically lasting around three months and conducted by CIPD, comprises two components:
Consultative Project A work-based project completed by the apprentice, reflecting real-life tasks and responsibilities relevant to their role.
Professional Discussion A structured discussion between the apprentice and assessor, focusing on the knowledge, skills, and behaviours (KSBs) gained during the apprenticeship.
The final apprenticeship grade is determined by the combined outcome of these two assessment methods.
Whether you’re an employer seeking to upskill your team or an individual candidate, simply click ‘Enquire Now’ and complete the short form. A member of the GLP Training team will be in touch shortly to provide you with more information and guide you through the next steps.
The HR Support Level 3 apprenticeship is tailored for individuals aiming to become effective HR professionals in a wide range of organisational settings. It develops essential skills in handling employee queries, supporting HR functions, and contributing to strategic business goals. Apprentices will gain experience across the full employee lifecycle — covering recruitment, onboarding, performance, and retirement — whilst learning to manage data through HR systems and ensure compliance with company policies. This hands-on programme empowers apprentices to confidently support both colleagues and managers, making a measurable impact on workplace culture and efficiency.
This course is suitable for current or aspiring HR Support officers. Before starting, you’ll complete a skill scan to assess your current knowledge and ensure this apprenticeship is the right fit for you. You must also:
Be aged 16 or over
Not be in full-time education
Live in the UK or EEA, and have been continuously for the past 3 years
Have the right to work in the UK
Have a relevant job role where the learning can be applied
Obtain a Level 2 in English and Maths (or equivalent) — this can be achieved during the apprenticeship
Final entry criteria may vary depending on the employer’s discretion
Course curriculum
Knowledge Areas
Business operations and organisational context
Employment law, HR policies, and compliance
Structure and purpose of the HR function
HR systems, tools, and processes
Skills Development
Effective communication and customer service
Applying business and organisational understanding
Interpreting and applying HR legislation and policy
Supporting core HR functions
Operating HR systems and managing data
Problem solving and critical thinking
Collaborative teamworking
Delivering consistent and high-quality HR services
Identifying and implementing process improvements
Managing and reporting HR information accurately
Core Behaviours
Demonstrates honesty, integrity, and professional ethics
Adapts to change with flexibility
Shows resilience and maintains performance under pressure
Business operations and organisational context
Employment law, HR policies, and compliance
Structure and purpose of the HR function
HR systems, tools, and processes
Effective communication and customer service
Applying business and organisational understanding
Interpreting and applying HR legislation and policy
Supporting core HR functions
Operating HR systems and managing data
Problem solving and critical thinking
Collaborative teamworking
Delivering consistent and high-quality HR services
Identifying and implementing process improvements
Managing and reporting HR information accurately
Demonstrates honesty, integrity, and professional ethics
Adapts to change with flexibility
Shows resilience and maintains performance under pressure
Benefits of this Course
Build a skilled HR support team
Equip your HR function with competent staff who understand current best practices and legislation.
Support organisational growth
Skilled HR support enables better workforce planning and employee relations, driving business success.
Recognised qualification
Receive a nationally recognised certificate of completion that validates your expertise and enhances your career opportunities.
Cost-effective talent development
Apprenticeship funding reduces training costs whilst developing loyal, knowledgeable employees.
Equip your HR function with competent staff who understand current best practices and legislation.
Skilled HR support enables better workforce planning and employee relations, driving business success.
Receive a nationally recognised certificate of completion that validates your expertise and enhances your career opportunities.
Apprenticeship funding reduces training costs whilst developing loyal, knowledgeable employees.
Why GLP Training
GLP Training empowers individuals and businesses to grow through tailored, industry-focused learning.
GLP Training supports employers in upskilling their workforce, closing skills gaps, and building future-ready teams through flexible, results-driven programmes. At the same time, GLP Training equips individuals with the skills, confidence, and credentials they need to launch or advance their careers through expert-led, hands-on training.
Trusted by employers nationwide
Innovative digital tools and flexible delivery
Real employer partnerships for real career outcomes
The training follows a blended learning model, delivered primarily on-the-job during working hours. A structured learning and assessment plan ensures progress is regularly evaluated throughout the course.
This includes
Monthly 1-to-1 meetings (approx. 2 hours) with a GLP Trainer, either face-to-face or virtually
Online learning modules and group sessions
Building an electronic portfolio of work-based evidence
Maths and English Functional Skills (if necessary). Please click here to learn more.
Around 6 hours per week dedicated to apprenticeship activities
Final assessment by an external examiner, comprising a resourcing project assignment and a professional discussion to complete the qualification
Assessment
To achieve the qualification — graded as Pass, Distinction, or Fail — apprentices will be assessed both throughout the programme and through a final assessment.
The Apprenticeship Assessment process begins once the employer confirms that the apprentice is consistently performing at or above the level outlined in the occupational standard.
The assessment, typically lasting around three months and conducted by CIPD, comprises two components:
Consultative Project A work-based project completed by the apprentice, reflecting real-life tasks and responsibilities relevant to their role.
Professional Discussion A structured discussion between the apprentice and assessor, focusing on the knowledge, skills, and behaviours (KSBs) gained during the apprenticeship.
The final apprenticeship grade is determined by the combined outcome of these two assessment methods.
Whether you’re an employer seeking to upskill your team or an individual candidate, simply click ‘Enquire Now’ and complete the short form. A member of the GLP Training team will be in touch shortly to provide you with more information and guide you through the next steps.
The training follows a blended learning model, delivered primarily on-the-job during working hours. A structured learning and assessment plan ensures progress is regularly evaluated throughout the course.
Monthly 1-to-1 meetings (approx. 2 hours) with a GLP Trainer, either face-to-face or virtually
Online learning modules and group sessions
Building an electronic portfolio of work-based evidence
Maths and English Functional Skills (if necessary). Please click here to learn more.
Around 6 hours per week dedicated to apprenticeship activities
Final assessment by an external examiner, comprising a resourcing project assignment and a professional discussion to complete the qualification
To achieve the qualification — graded as Pass, Distinction, or Fail — apprentices will be assessed both throughout the programme and through a final assessment.
The Apprenticeship Assessment process begins once the employer confirms that the apprentice is consistently performing at or above the level outlined in the occupational standard.
The assessment, typically lasting around three months and conducted by CIPD, comprises two components:
Consultative Project A work-based project completed by the apprentice, reflecting real-life tasks and responsibilities relevant to their role.
Professional Discussion A structured discussion between the apprentice and assessor, focusing on the knowledge, skills, and behaviours (KSBs) gained during the apprenticeship.
The final apprenticeship grade is determined by the combined outcome of these two assessment methods.
Whether you’re an employer seeking to upskill your team or an individual candidate, simply click ‘Enquire Now’ and complete the short form. A member of the GLP Training team will be in touch shortly to provide you with more information and guide you through the next steps.
