This unique qualification package combines the Level 3 Team Leader and Supervisor apprenticeship with the Level 3 IWFM Award, delivering essential skills in leadership, communication, team management, and performance optimisation. You’ll gain in-depth knowledge of facilities management operations, customer and supplier relations, and learn to motivate your team to reach their full potential. This course prepares you for a pivotal role in driving team success within the facilities management sector.
Before starting, you’ll complete a skill scan to assess your current knowledge and ensure this apprenticeship is the right fit for you. You must also:
- Be aged 16 or over
- Not be in full-time education
- Live in the UK or EEA, and have been continuously for the past 3 years
- Have the right to work in the UK
- Have a relevant job role where the learning can be applied
- Obtain a Level 2 in English and Maths (or equivalent) — this can be achieved during the apprenticeship
- Final entry criteria may vary depending on the employer’s discretion
Knowledge Areas
- Operational management approaches and models
- Key project management tools
- Leadership styles and their applications
- Relationship management strategies
Skills Development
- Self-awareness and emotional intelligence
- Effective planning and prioritisation
- Leading and managing teams successfully
- Problem-solving techniques
- Managing organisational change
- Conflict resolution
- Delegation skills
- Financial literacy and data security awareness
Core Behaviours
- Strong drive to achieve goals
- Commitment to inclusivity
- Adaptability and agility
- Professionalism and integrity
Clear career pathways
Progress towards senior roles like Facilities Manager or Operations Manager, with skills that directly apply to your industry.
Industry-specific leadership
Develop leadership skills uniquely tailored to the facilities management sector, including managing specialist teams and service delivery in complex environments.
Cost-effective industry expertise
Build a leadership pipeline familiar with facilities-specific best practices whilst reducing recruitment and training costs.
Expert support and flexible learning
Enjoy tailored guidance from industry professionals and flexible learning options designed to fit around your lifestyle and commitments.
GLP Training empowers individuals and businesses to grow through tailored, industry-focused learning.
GLP Training supports employers in upskilling their workforce, closing skills gaps, and building future-ready teams through flexible, results-driven programmes. At the same time, GLP Training equips individuals with the skills, confidence, and credentials they need to launch or advance their careers through expert-led, hands-on training.
- Trusted by employers nationwide
- Innovative digital tools and flexible delivery
- Real employer partnerships for real career outcomes
- Proven track record of success across sectors
Delivery Method
The training follows a blended learning model, delivered primarily on-the-job during working hours. A structured learning and assessment plan ensures progress is regularly evaluated throughout the course.
This includes
- Monthly 1-to-1 meetings (approx. 2 hours) with a GLP Trainer, either face-to-face or virtually
- Online learning modules and group sessions
- Building an electronic portfolio of work-based evidence
- Maths and English Functional Skills (if necessary). Please click here to learn more.
- Around 6 hours per week dedicated to apprenticeship activities
- Final assessment by an external examiner, comprising a resourcing project assignment and a professional discussion to complete the qualification
Assessment
To achieve the qualification, you will be assessed throughout your apprenticeship, culminating in a final assessment. This final stage will determine your overall grade — Pass, Distinction, or Fail.
Before entering the Apprenticeship Assessment stage, the following gateway requirements must be met:
- Achievement of Functional Skills qualifications in English and Maths (if applicable)
- Employer confirmation that you are consistently working at or above the standard required
- Submission of a 500-word project proposal for approval
- Submission of a completed portfolio of evidence to support the professional discussion
The Apprenticeship Assessment for the Facilities Specialist Team Leader Apprenticeship is conducted by Highfield Qualifications.
The assessment typically takes around three months and includes the following components:
- Project with Presentation and Q&A
You will complete a significant project with real business relevance, followed by a presentation and question-and-answer session to demonstrate its impact and your understanding. - Professional Discussion underpinned by a Portfolio of Evidence
A structured, two-way conversation with an assessor, based on your submitted portfolio, where you will showcase your knowledge, skills, and behaviours in line with the apprenticeship standard.
The final apprenticeship grade will be determined by the combined results of both assessment components.
How to Get Started
Whether you’re an employer seeking to upskill your team or an individual candidate, simply click ‘Enquire Now’ and complete the short form. A member of the GLP Training team will be in touch shortly to provide you with more information and guide you through the next steps.
complete this course as a standalone or include it within a progression pathway for yourself or your team
Cleaning Hygiene Operative (Healthcare)
9+ months
Level 2
Facilities Management Supervisor
12+ months
Level 3
Facilities Specialist Operations or Departmental Manager
15+ months
Level 5