GLP Training’s Facilities Management Supervisor Apprenticeship delivers targeted training in leadership, operations, and strategic facilities planning. Apprentices gain hands-on experience managing property services, safety protocols, and team coordination. The programme combines technical knowledge with practical application, empowering participants to lead with confidence and drive efficiencies across varied FM environments.
This course is suitable for current or aspiring individuals that want to undertake a Facilities Service Operative Apprenticeship. This course will provide you with the theoretical and practical knowledge to construct a well-managed project. Before starting, you’ll complete a skill scan to assess your current knowledge and ensure this apprenticeship is the right fit for you. You must also:
- Be aged 16 or over
- Not be in full-time education
- Live in the UK or EEA, and have been continuously for the past 3 years
- Have the right to work in the UK
- Have a relevant job role where the learning can be applied
- Obtain a Level 1 in English and Maths (or equivalent) — this can be achieved during the apprenticeship
- Final entry criteria may vary depending on the employer’s discretion
Knowledge Areas
- Principles and practices of facilities management
- Health and safety legislation and its application in the workplace
- Building and maintaining effective workplace relationships
- Development and implementation of risk assessment plans
- Organisation and delegation of daily staff activities
- Cost management within facilities operations
- Procurement processes relevant to facilities management
- Resolving customer service queries in line with contractual obligations
Skills Development
- Ensuring compliance with health and safety regulations
- Designing and executing effective risk assessment plans
- Monitoring and managing contract performance
- Building and sustaining professional relationships
- Leading and managing team members
- Overseeing resource use and building operations
- Planning and managing projects efficiently
- Driving personal and professional development
- Managing budgets and financial resources
- Identifying and solving operational problems
Core Behaviours
- Open, approachable, and inclusive in interactions
- Analytical in assessing information and making decisions
- Committed to excellent customer service
- Positive and collaborative team contributor
- Communicates clearly and effectively across all levels
Develop effective supervisors
Equip supervisors to lead teams efficiently, ensuring smooth facilities operations.
Career progression pathways
Build a strong foundation for moving into Facilities Manager or other senior operational roles through our Facilities Management pathway.
Improve service delivery
Skilled supervisors enhance communication, compliance, and quality standards across sites.
Support workforce retention
Investing in staff development boosts morale and reduces turnover in a competitive sector.
GLP Training empowers individuals and businesses to grow through tailored, industry-focused learning.
GLP Training supports employers in upskilling their workforce, closing skills gaps, and building future-ready teams through flexible, results-driven programmes. At the same time, GLP Training equips individuals with the skills, confidence, and credentials they need to launch or advance their careers through expert-led, hands-on training.
- Trusted by employers nationwide
- Innovative digital tools and flexible delivery
- Real employer partnerships for real career outcomes
- Proven track record of success across sectors
Delivery Method
The training follows a blended learning model, delivered primarily on-the-job during working hours. A structured learning and assessment plan ensures progress is regularly evaluated throughout the course.
This includes
- Monthly 1-to-1 meetings (approx. 2 hours) with a GLP Trainer, either face-to-face or virtually
- Online learning modules and group sessions
- Building an electronic portfolio of work-based evidence
- Maths and English Functional Skills (if necessary). Please click here to learn more.
- Around 6 hours per week dedicated to apprenticeship activities
- Final assessment by an external examiner, comprising a resourcing project assignment and a professional discussion to complete the qualification
Assessment
To achieve the qualification, apprentices will undergo ongoing assessment throughout the apprenticeship, culminating in a final evaluation. The outcome of the assessment will determine the final result, which will be graded as Pass, Distinction, or Fail.
Before progressing to the Apprenticeship Assessment, apprentices must meet the following gateway criteria:
- Completion of all on-programme learning requirements
- Achievement of Functional Skills qualifications in English and maths (if applicable)
- Submission of a 500-word project proposal outlining the scope and objectives of the final project
- Submission of a portfolio of evidence to support the professional discussion
The Facilities Management Supervisor Apprenticeship Assessment is delivered by Active IQ. The assessment process begins once the employer confirms that the apprentice is consistently performing at or above the standard outlined in the occupational standard and is ready for final assessment.
The assessment typically takes around 3 months to complete and consists of the following components:
- Project: Report with Presentation and Questions
- The apprentice completes a substantial piece of work that delivers real business value.
- This is followed by a presentation and a question-and-answer session with an assessor.
- Professional Discussion Underpinned by a Portfolio of Evidence
- A structured two-way conversation between the apprentice and the assessor.
- The discussion is based on the apprentice’s submitted portfolio and is designed to demonstrate their knowledge, skills, and behaviours (KSBs).
The results from both assessment methods are combined to determine the final grade for the apprenticeship.
How to Get Started
Whether you’re an employer seeking to upskill your team or an individual candidate, simply click ‘Enquire Now’ and complete the short form. A member of the GLP Training team will be in touch shortly to provide you with more information and guide you through the next steps.
complete this course as a standalone or include it within a progression pathway for yourself or your team
Cleaning Hygiene Operative (Healthcare)
9+ months
Level 2
Facilities Management Supervisor
12+ months
Level 3
Facilities Specialist Operations or Departmental Manager
15+ months
Level 5