Diploma in Operational Management

Lead with confidence – build the skills to manage people, processes, and performance in any sector.
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Course Information

Designed in partnership with the Chartered Management Institute (CMI), this diploma empowers aspiring and current managers to lead teams, optimise processes, and drive strategic success. Develop critical skills in planning, leadership, and decision-making. This course can be completed part-time or at an accelerated pace to suit your schedule.

Entry Requirements

Applicants are typically expected to have a minimum of 64 UCAS points, which may include:

  • A relevant Access to Higher Education Diploma, or
  • Level 3 Extended Diploma in Business or a related subject (Merit grade), or
  • A T Level (Pass) in a relevant subject

Ideally, candidates will hold GCSE Grade 4 (C) or above in English and Maths. Equivalent Level 2 qualifications may also be accepted.

Applications are encouraged from those returning to education without formal qualifications but with relevant industry experience. These will be considered on an individual basis through the Recognition of Prior Learning (RPL) process.
If you’re unsure whether you meet the criteria, we strongly encourage you to get in touch — we’re here to help.

Course Curriculum

Master resource planning, strategic operations, team leadership, decision-making, and performance optimisation. Learn to implement efficient systems, manage change, and drive business improvement aligned with organisational goals

Participants also gain access to Chartered Management Institute (CMI) resources and have the opportunity to earn a recognised professional qualification, enhancing their leadership credibility.

This course is ideal for aspiring or current operations managers looking to step into more senior roles, boost their strategic impact, or formalise their experience.

It’s also well suited to professionals across sectors who manage people, processes, or projects — and want to lead with confidence.

Walk away skilled, certified, and career-ready — equipped to shape operational excellence at every level.

Funding

At GLP Training, accessibility and affordability are at the heart of everything offered. Whether you’re self-funding, employer-sponsored, or exploring student finance, there are flexible options to help you invest in your future with a Higher Technical Qualification (HTQ).

Designed for learners aged 19+, these government-backed loans cover your course fees and are repayable only once you’re earning above a set threshold—similar to university student loans. Learn more about eligibility here.

Prefer to self-fund? Spread the cost of your course over manageable instalments throughout your programme, helping balance your budget without pausing your progress.

Many employers are willing to fund HTQs that enhance job-specific skills. Strengthen your case with our support in highlighting how your qualification will benefit your organisation.

Depending on your location and circumstances, you may be eligible for tuition or maintenance support. Explore local student finance options to maximise the support available.

If you’re unsure which funding route applies to you or your employee, contact the GLP Training team who will help guide you through the process.

Benefits of this Course

Build the strategic and operational skills needed to lead departments, manage resources, and drive business performance.

Learn to align departmental goals with wider business strategy, manage change, and lead cross-functional projects.

Operations Managers are trained to align day-to-day work with long-term business goals and KPIs.

Benefit from government funding whilst developing senior staff who deliver measurable value to your business.

Why GLP Training

GLP Training empowers individuals and businesses to grow through tailored, industry-focused learning.

GLP Training supports employers in upskilling their workforce, closing skills gaps, and building future-ready teams through flexible, results-driven programmes. At the same time, GLP Training equips individuals with the skills, confidence, and credentials they need to launch or advance their careers through expert-led, hands-on training.

Case Studies

For individuals
What you’ll get
Level 5 HTQ
Diploma in Operational Management
Duration Calendar
Duration
12 Months

Download a detailed course guide here.

Simply click ‘Apply Now’, fill in the short form, and a member of the GLP Training team will be in touch shortly to provide you with more information and support your next steps.

For individuals
This course is part of our Facilities Management pathway

complete this course as a standalone or include it within a progression pathway for yourself or your team

Partnerships
Department for Work & Pensions
Worcestershire Local Enterprise Partnership
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