A dynamic programme that develops versatile professionals for modern business operations.
Course Information
The Business Administrator Level 3 apprenticeship builds the core skills needed to manage and support effective business operations. Covering communication, project coordination, stakeholder engagement, financial processes, and systems management, the programme prepares individuals to drive organisational success and grow into future leadership roles.
This course is suitable for current or aspiring business administrators. Before starting, you’ll complete a skill scan to assess your current knowledge and ensure this apprenticeship is the right fit for you. You must also:
Be aged 16 or over
Not be in full-time education
Live in the UK or EEA, and have been continuously for the past 3 years
Have the right to work in the UK
Have a relevant job role where the learning can be applied
Obtain a Level 2 in English and Maths (or equivalent) — this can be achieved during the apprenticeship
Final entry criteria may vary depending on the employer’s discretion
Course curriculum
Knowledge Areas
The organisation and your role within it
Customers and key stakeholders
Relevant industry legislation and regulations
Core business principles and operations
Organisational policies, processes and procedures
The impact of external environmental factors on the business
Skills Development
Professional conduct and personal presentation
Understanding and applying internal policies and procedures
Responding to external business and stakeholder influences
Supporting continuous improvement and providing coaching
Planning and delivering business projects
Demonstrating assertiveness and building confidence
Communicating effectively with stakeholders
Understanding your role within the organisation
Applying financial processes and principles
Producing accurate records and business documentation
Core Behaviours
Demonstrates professionalism
Acts with integrity, reliability and motivation
Takes ownership of personal performance
Shows initiative and a proactive approach
Adapts effectively to change
Accepts and takes responsibility
Benefits of this Course
Improve organisational effectiveness
Skilled administrators support smoother operations, better communication, and project coordination.
Hands-on, industry-relevant experience
Benefit from practical learning and real-life scenarios that prepare you for the day-to-day demands of your role.
Recognised qualification
Receive a nationally recognised certificate of completion that validates your expertise and enhances your career opportunities.
Support business growth
Efficient administration underpins operational success and customer satisfaction.
Why GLP Training
GLP Training empowers individuals and businesses to grow through tailored, industry-focused learning.
GLP Training supports employers in upskilling their workforce, closing skills gaps, and building future-ready teams through flexible, results-driven programmes. At the same time, GLP Training equips individuals with the skills, confidence, and credentials they need to launch or advance their careers through expert-led, hands-on training.
Trusted by employers nationwide
Innovative digital tools and flexible delivery
Real employer partnerships for real career outcomes
The training follows a blended learning model, delivered primarily on-the-job during working hours. A structured learning and assessment plan ensures progress is regularly evaluated throughout the course.
This includes
Monthly 1-to-1 meetings (approx. 2 hours) with a GLP Trainer, either face-to-face or virtually
Online learning modules and group sessions
Building an electronic portfolio of work-based evidence
Maths and English Functional Skills (if necessary). Please click here to learn more.
Around 6 hours per week dedicated to apprenticeship activities
Final assessment by an external examiner, comprising a resourcing project assignment and a professional discussion to complete the qualification
Assessment
To achieve the qualification, which is graded as Pass, Distinction, or Fail, apprentices are assessed continuously throughout the programme and in the final stage through an assessment.
The Apprenticeship Assessment period begins only once the employer confirms that the apprentice is consistently working at or above the level outlined in the occupational standard.
The Apprenticeship Assessment, conducted by Highfield Qualifications and typically completed over three months, includes the following components:
Knowledge Test A multiple-choice exam designed to assess theoretical understanding of the role.
Portfolio-Based Interview A structured 30–45-minute interview based on the apprentice’s portfolio of evidence gathered throughout the programme.
Project Presentation A presentation on a completed project or process improvement, followed by a Q&A session to evaluate understanding and impact.
The combined results of these three components determine the final grade for the apprenticeship.
Whether you’re an employer seeking to upskill your team or an individual candidate, simply click ‘Enquire Now’ and complete the short form. A member of the GLP Training team will be in touch shortly to provide you with more information and guide you through the next steps.
The Business Administrator Level 3 apprenticeship builds the core skills needed to manage and support effective business operations. Covering communication, project coordination, stakeholder engagement, financial processes, and systems management, the programme prepares individuals to drive organisational success and grow into future leadership roles.
This course is suitable for current or aspiring business administrators. Before starting, you’ll complete a skill scan to assess your current knowledge and ensure this apprenticeship is the right fit for you. You must also:
Be aged 16 or over
Not be in full-time education
Live in the UK or EEA, and have been continuously for the past 3 years
Have the right to work in the UK
Have a relevant job role where the learning can be applied
Obtain a Level 2 in English and Maths (or equivalent) — this can be achieved during the apprenticeship
Final entry criteria may vary depending on the employer’s discretion
Course curriculum
Knowledge Areas
The organisation and your role within it
Customers and key stakeholders
Relevant industry legislation and regulations
Core business principles and operations
Organisational policies, processes and procedures
The impact of external environmental factors on the business
Skills Development
Professional conduct and personal presentation
Understanding and applying internal policies and procedures
Responding to external business and stakeholder influences
Supporting continuous improvement and providing coaching
Planning and delivering business projects
Demonstrating assertiveness and building confidence
Communicating effectively with stakeholders
Understanding your role within the organisation
Applying financial processes and principles
Producing accurate records and business documentation
Core Behaviours
Demonstrates professionalism
Acts with integrity, reliability and motivation
Takes ownership of personal performance
Shows initiative and a proactive approach
Adapts effectively to change
Accepts and takes responsibility
The organisation and your role within it
Customers and key stakeholders
Relevant industry legislation and regulations
Core business principles and operations
Organisational policies, processes and procedures
The impact of external environmental factors on the business
Professional conduct and personal presentation
Understanding and applying internal policies and procedures
Responding to external business and stakeholder influences
Supporting continuous improvement and providing coaching
Planning and delivering business projects
Demonstrating assertiveness and building confidence
Communicating effectively with stakeholders
Understanding your role within the organisation
Applying financial processes and principles
Producing accurate records and business documentation
Demonstrates professionalism
Acts with integrity, reliability and motivation
Takes ownership of personal performance
Shows initiative and a proactive approach
Adapts effectively to change
Accepts and takes responsibility
Benefits of this Course
Improve organisational effectiveness
Skilled administrators support smoother operations, better communication, and project coordination.
Hands-on, industry-relevant experience
Benefit from practical learning and real-life scenarios that prepare you for the day-to-day demands of your role.
Recognised qualification
Receive a nationally recognised certificate of completion that validates your expertise and enhances your career opportunities.
Support business growth
Efficient administration underpins operational success and customer satisfaction.
Skilled administrators support smoother operations, better communication, and project coordination.
Benefit from practical learning and real-life scenarios that prepare you for the day-to-day demands of your role.
Receive a nationally recognised certificate of completion that validates your expertise and enhances your career opportunities.
Efficient administration underpins operational success and customer satisfaction.
Why GLP Training
GLP Training empowers individuals and businesses to grow through tailored, industry-focused learning.
GLP Training supports employers in upskilling their workforce, closing skills gaps, and building future-ready teams through flexible, results-driven programmes. At the same time, GLP Training equips individuals with the skills, confidence, and credentials they need to launch or advance their careers through expert-led, hands-on training.
Trusted by employers nationwide
Innovative digital tools and flexible delivery
Real employer partnerships for real career outcomes
The training follows a blended learning model, delivered primarily on-the-job during working hours. A structured learning and assessment plan ensures progress is regularly evaluated throughout the course.
This includes
Monthly 1-to-1 meetings (approx. 2 hours) with a GLP Trainer, either face-to-face or virtually
Online learning modules and group sessions
Building an electronic portfolio of work-based evidence
Maths and English Functional Skills (if necessary). Please click here to learn more.
Around 6 hours per week dedicated to apprenticeship activities
Final assessment by an external examiner, comprising a resourcing project assignment and a professional discussion to complete the qualification
Assessment
To achieve the qualification, which is graded as Pass, Distinction, or Fail, apprentices are assessed continuously throughout the programme and in the final stage through an assessment.
The Apprenticeship Assessment period begins only once the employer confirms that the apprentice is consistently working at or above the level outlined in the occupational standard.
The Apprenticeship Assessment, conducted by Highfield Qualifications and typically completed over three months, includes the following components:
Knowledge Test A multiple-choice exam designed to assess theoretical understanding of the role.
Portfolio-Based Interview A structured 30–45-minute interview based on the apprentice’s portfolio of evidence gathered throughout the programme.
Project Presentation A presentation on a completed project or process improvement, followed by a Q&A session to evaluate understanding and impact.
The combined results of these three components determine the final grade for the apprenticeship.
Whether you’re an employer seeking to upskill your team or an individual candidate, simply click ‘Enquire Now’ and complete the short form. A member of the GLP Training team will be in touch shortly to provide you with more information and guide you through the next steps.
The training follows a blended learning model, delivered primarily on-the-job during working hours. A structured learning and assessment plan ensures progress is regularly evaluated throughout the course.
Monthly 1-to-1 meetings (approx. 2 hours) with a GLP Trainer, either face-to-face or virtually
Online learning modules and group sessions
Building an electronic portfolio of work-based evidence
Maths and English Functional Skills (if necessary). Please click here to learn more.
Around 6 hours per week dedicated to apprenticeship activities
Final assessment by an external examiner, comprising a resourcing project assignment and a professional discussion to complete the qualification
To achieve the qualification, which is graded as Pass, Distinction, or Fail, apprentices are assessed continuously throughout the programme and in the final stage through an assessment.
The Apprenticeship Assessment period begins only once the employer confirms that the apprentice is consistently working at or above the level outlined in the occupational standard.
The Apprenticeship Assessment, conducted by Highfield Qualifications and typically completed over three months, includes the following components:
Knowledge Test A multiple-choice exam designed to assess theoretical understanding of the role.
Portfolio-Based Interview A structured 30–45-minute interview based on the apprentice’s portfolio of evidence gathered throughout the programme.
Project Presentation A presentation on a completed project or process improvement, followed by a Q&A session to evaluate understanding and impact.
The combined results of these three components determine the final grade for the apprenticeship.
Whether you’re an employer seeking to upskill your team or an individual candidate, simply click ‘Enquire Now’ and complete the short form. A member of the GLP Training team will be in touch shortly to provide you with more information and guide you through the next steps.
