Specialised training for a vital role in maintaining hygiene and patient safety across healthcare environments.
Course Information
GLP Training’s Level 2 Cleaning Hygiene Operative Apprenticeship – Healthcare Pathway delivers targeted training for individuals pursuing a career in healthcare cleaning. Apprentices gain deep knowledge of infection control, disinfection protocols, and patient-focused communication. This programme equips you to meet the rigorous standards of healthcare environments while preparing you for advancement into roles in facilities management, health and safety, or team leadership.
This course is suitable for current or aspiring cleaning staff within the healthcare cleaning sector. You must also:
Be aged 16 or over
Not be in full-time education
Live in the UK or EEA, and have been continuously for the past 3 years
Have the right to work in the UK
Have a relevant job role where the learning can be applied
Obtain a Level 1 in English and Maths (or equivalent) — this can be achieved during the apprenticeship
Final entry criteria may vary depending on the employer’s discretion
Course curriculum
Knowledge Areas
Understand how to assess risk and recognise when to escalate from routine to enhanced cleaning protocols.
Know how to safely handle, use, and dispose of cleaning chemicals in line with Control of Substances Hazardous to Health (COSHH) regulations.
Understand the correct disposal procedures for routine and non-routine waste, including appropriate segregation and compliance with environmental legislation.
Know how to select and safely operate cleaning equipment and machinery for both routine and specialist tasks, including the importance of Portable Appliance Testing (PAT).
Identify and report signs of pest infestation.
Understand the principles and importance of rapid response cleans.
Distinguish between cleaning and disinfection and know when each is required.
Know how to correctly store equipment, chemicals, and consumables.
Understand the importance of securing premises, equipment, and materials, and the consequences of security breaches.
Identify different soil types and apply appropriate contaminant removal methods.
Recognise the importance of accurate data reporting.
Understand when and how to seek guidance and support.
Demonstrate awareness of sustainable practices in the workplace.
Understand data protection legislation and its relevance to cleaning operations.
Skills Development
Follow documented safe working procedures for all cleaning tasks.
Select and use the correct cleaning agent for various surface types.
Clean and maintain cleaning equipment and machinery after use.
Respond promptly and appropriately to rapid response clean requests.
Perform scheduled and periodic cleaning, prioritising tasks when needed.
Carry out both cleaning and disinfection activities effectively.
Provide housekeeping services including proper storage, equipment maintenance, and stock control.
Implement measures to secure cleaning materials, equipment, and premises.
Communicate clearly and professionally with colleagues, clients, and stakeholders.
Apply colour coding systems accurately to ensure safe and effective cleaning.
Follow procedures for reporting shortages, incidents, and service delivery issues.
Engage with audits and contribute to quality assurance processes.
Use personal protective equipment (PPE) and follow uniform policies to maintain hygiene standards.
Meet hygiene requirements to support infection prevention and control in healthcare settings.
Communicate sensitively with service users, considering their emotional, mental, and physical wellbeing.
Safely prepare areas for commercial cleaning operations.
Perform cleaning tasks in accordance with specific commercial requirements.
Deliver routine cleans in line with contractual obligations.
Core Behaviours
Demonstrate professionalism and respect in all aspects of your work.
Work independently and collaboratively, escalating concerns and following evidence-based best practice.
Take responsibility for your actions and maintain a consistent standard of work.
Show flexibility and adaptability to meet workplace demands.
Work sustainably, making efficient use of materials and reducing environmental impact.
Promote and uphold equality and diversity in the workplace.
Benefits of this Course
Career progression
Lay the groundwork for roles in specialist cleaning, supervisory positions, or facilities support. Achievable through our Facilities Management pathway.
Skilled, competent workforce
Ensure operatives meet professional standards in hygiene and infection prevention.
Compliance and risk reduction
Meet regulatory and health standards, reducing the risks linked to contamination and service failures.
GLP Training empowers individuals and businesses to grow through tailored, industry-focused learning.
GLP Training supports employers in upskilling their workforce, closing skills gaps, and building future-ready teams through flexible, results-driven programmes. At the same time, GLP Training equips individuals with the skills, confidence, and credentials they need to launch or advance their careers through expert-led, hands-on training.
Trusted by employers nationwide
Innovative digital tools and flexible delivery
Real employer partnerships for real career outcomes
The training follows a blended learning model, delivered primarily on-the-job during working hours. A structured learning and assessment plan ensures progress is regularly evaluated throughout the course.
This includes
Monthly 1-to-1 meetings (approx. 2 hours) with a GLP Trainer, either face-to-face or virtually
Online learning modules and group sessions
Building an electronic portfolio of work-based evidence
Maths and English Functional Skills (if necessary). Please click here to learn more.
Around 6 hours per week dedicated to apprenticeship activities
Final assessment by an external examiner, comprising a resourcing project assignment and a professional discussion to complete the qualification
Assessment
To achieve the qualification, apprentices are assessed throughout their training, culminating in a final assessment, which results in a Pass, Distinction, or Fail.
Before entering the Apprenticeship Assessment, apprentices must meet gateway requirements, including completing Functional Skills qualifications (if applicable). The employer must confirm the apprentice is working at or above the occupational standard and has sufficient evidence to proceed.
The assessment, typically completed over a 3-month period, includes the following three components:
Knowledge Test A multiple-choice assessment to evaluate theoretical understanding.
Observation With Questioning An assessor observes the apprentice performing job tasks, followed by structured questions.
Interview A professional discussion underpinned by the apprentice’s portfolio, which is compiled throughout the apprenticeship.
The apprentice’s final grade is determined by their combined performance across all EPA elements.
Whether you’re an employer seeking to upskill your team or an individual candidate, simply click ‘Enquire Now’ and complete the short form. A member of the GLP Training team will be in touch shortly to provide you with more information and guide you through the next steps.
GLP Training’s Level 2 Cleaning Hygiene Operative Apprenticeship – Healthcare Pathway delivers targeted training for individuals pursuing a career in healthcare cleaning. Apprentices gain deep knowledge of infection control, disinfection protocols, and patient-focused communication. This programme equips you to meet the rigorous standards of healthcare environments while preparing you for advancement into roles in facilities management, health and safety, or team leadership.
This course is suitable for current or aspiring cleaning staff within the healthcare cleaning sector. You must also:
Be aged 16 or over
Not be in full-time education
Live in the UK or EEA, and have been continuously for the past 3 years
Have the right to work in the UK
Have a relevant job role where the learning can be applied
Obtain a Level 1 in English and Maths (or equivalent) — this can be achieved during the apprenticeship
Final entry criteria may vary depending on the employer’s discretion
Course curriculum
Knowledge Areas
Understand how to assess risk and recognise when to escalate from routine to enhanced cleaning protocols.
Know how to safely handle, use, and dispose of cleaning chemicals in line with Control of Substances Hazardous to Health (COSHH) regulations.
Understand the correct disposal procedures for routine and non-routine waste, including appropriate segregation and compliance with environmental legislation.
Know how to select and safely operate cleaning equipment and machinery for both routine and specialist tasks, including the importance of Portable Appliance Testing (PAT).
Identify and report signs of pest infestation.
Understand the principles and importance of rapid response cleans.
Distinguish between cleaning and disinfection and know when each is required.
Know how to correctly store equipment, chemicals, and consumables.
Understand the importance of securing premises, equipment, and materials, and the consequences of security breaches.
Identify different soil types and apply appropriate contaminant removal methods.
Recognise the importance of accurate data reporting.
Understand when and how to seek guidance and support.
Demonstrate awareness of sustainable practices in the workplace.
Understand data protection legislation and its relevance to cleaning operations.
Skills Development
Follow documented safe working procedures for all cleaning tasks.
Select and use the correct cleaning agent for various surface types.
Clean and maintain cleaning equipment and machinery after use.
Respond promptly and appropriately to rapid response clean requests.
Perform scheduled and periodic cleaning, prioritising tasks when needed.
Carry out both cleaning and disinfection activities effectively.
Provide housekeeping services including proper storage, equipment maintenance, and stock control.
Implement measures to secure cleaning materials, equipment, and premises.
Communicate clearly and professionally with colleagues, clients, and stakeholders.
Apply colour coding systems accurately to ensure safe and effective cleaning.
Follow procedures for reporting shortages, incidents, and service delivery issues.
Engage with audits and contribute to quality assurance processes.
Use personal protective equipment (PPE) and follow uniform policies to maintain hygiene standards.
Meet hygiene requirements to support infection prevention and control in healthcare settings.
Communicate sensitively with service users, considering their emotional, mental, and physical wellbeing.
Safely prepare areas for commercial cleaning operations.
Perform cleaning tasks in accordance with specific commercial requirements.
Deliver routine cleans in line with contractual obligations.
Core Behaviours
Demonstrate professionalism and respect in all aspects of your work.
Work independently and collaboratively, escalating concerns and following evidence-based best practice.
Take responsibility for your actions and maintain a consistent standard of work.
Show flexibility and adaptability to meet workplace demands.
Work sustainably, making efficient use of materials and reducing environmental impact.
Promote and uphold equality and diversity in the workplace.
Understand how to assess risk and recognise when to escalate from routine to enhanced cleaning protocols.
Know how to safely handle, use, and dispose of cleaning chemicals in line with Control of Substances Hazardous to Health (COSHH) regulations.
Understand the correct disposal procedures for routine and non-routine waste, including appropriate segregation and compliance with environmental legislation.
Know how to select and safely operate cleaning equipment and machinery for both routine and specialist tasks, including the importance of Portable Appliance Testing (PAT).
Identify and report signs of pest infestation.
Understand the principles and importance of rapid response cleans.
Distinguish between cleaning and disinfection and know when each is required.
Know how to correctly store equipment, chemicals, and consumables.
Understand the importance of securing premises, equipment, and materials, and the consequences of security breaches.
Identify different soil types and apply appropriate contaminant removal methods.
Recognise the importance of accurate data reporting.
Understand when and how to seek guidance and support.
Demonstrate awareness of sustainable practices in the workplace.
Understand data protection legislation and its relevance to cleaning operations.
Follow documented safe working procedures for all cleaning tasks.
Select and use the correct cleaning agent for various surface types.
Clean and maintain cleaning equipment and machinery after use.
Respond promptly and appropriately to rapid response clean requests.
Perform scheduled and periodic cleaning, prioritising tasks when needed.
Carry out both cleaning and disinfection activities effectively.
Provide housekeeping services including proper storage, equipment maintenance, and stock control.
Implement measures to secure cleaning materials, equipment, and premises.
Communicate clearly and professionally with colleagues, clients, and stakeholders.
Apply colour coding systems accurately to ensure safe and effective cleaning.
Follow procedures for reporting shortages, incidents, and service delivery issues.
Engage with audits and contribute to quality assurance processes.
Use personal protective equipment (PPE) and follow uniform policies to maintain hygiene standards.
Meet hygiene requirements to support infection prevention and control in healthcare settings.
Communicate sensitively with service users, considering their emotional, mental, and physical wellbeing.
Safely prepare areas for commercial cleaning operations.
Perform cleaning tasks in accordance with specific commercial requirements.
Deliver routine cleans in line with contractual obligations.
Demonstrate professionalism and respect in all aspects of your work.
Work independently and collaboratively, escalating concerns and following evidence-based best practice.
Take responsibility for your actions and maintain a consistent standard of work.
Show flexibility and adaptability to meet workplace demands.
Work sustainably, making efficient use of materials and reducing environmental impact.
Promote and uphold equality and diversity in the workplace.
Benefits of this Course
Career progression
Lay the groundwork for roles in specialist cleaning, supervisory positions, or facilities support. Achievable through our Facilities Management pathway.
Skilled, competent workforce
Ensure operatives meet professional standards in hygiene and infection prevention.
Compliance and risk reduction
Meet regulatory and health standards, reducing the risks linked to contamination and service failures.
Lay the groundwork for roles in specialist cleaning, supervisory positions, or facilities support. Achievable through our Facilities Management pathway.
Ensure operatives meet professional standards in hygiene and infection prevention.
Meet regulatory and health standards, reducing the risks linked to contamination and service failures.
GLP Training empowers individuals and businesses to grow through tailored, industry-focused learning.
GLP Training supports employers in upskilling their workforce, closing skills gaps, and building future-ready teams through flexible, results-driven programmes. At the same time, GLP Training equips individuals with the skills, confidence, and credentials they need to launch or advance their careers through expert-led, hands-on training.
Trusted by employers nationwide
Innovative digital tools and flexible delivery
Real employer partnerships for real career outcomes
The training follows a blended learning model, delivered primarily on-the-job during working hours. A structured learning and assessment plan ensures progress is regularly evaluated throughout the course.
This includes
Monthly 1-to-1 meetings (approx. 2 hours) with a GLP Trainer, either face-to-face or virtually
Online learning modules and group sessions
Building an electronic portfolio of work-based evidence
Maths and English Functional Skills (if necessary). Please click here to learn more.
Around 6 hours per week dedicated to apprenticeship activities
Final assessment by an external examiner, comprising a resourcing project assignment and a professional discussion to complete the qualification
Assessment
To achieve the qualification, apprentices are assessed throughout their training, culminating in a final assessment, which results in a Pass, Distinction, or Fail.
Before entering the Apprenticeship Assessment, apprentices must meet gateway requirements, including completing Functional Skills qualifications (if applicable). The employer must confirm the apprentice is working at or above the occupational standard and has sufficient evidence to proceed.
The assessment, typically completed over a 3-month period, includes the following three components:
Knowledge Test A multiple-choice assessment to evaluate theoretical understanding.
Observation With Questioning An assessor observes the apprentice performing job tasks, followed by structured questions.
Interview A professional discussion underpinned by the apprentice’s portfolio, which is compiled throughout the apprenticeship.
The apprentice’s final grade is determined by their combined performance across all EPA elements.
Whether you’re an employer seeking to upskill your team or an individual candidate, simply click ‘Enquire Now’ and complete the short form. A member of the GLP Training team will be in touch shortly to provide you with more information and guide you through the next steps.
The training follows a blended learning model, delivered primarily on-the-job during working hours. A structured learning and assessment plan ensures progress is regularly evaluated throughout the course.
Monthly 1-to-1 meetings (approx. 2 hours) with a GLP Trainer, either face-to-face or virtually
Online learning modules and group sessions
Building an electronic portfolio of work-based evidence
Maths and English Functional Skills (if necessary). Please click here to learn more.
Around 6 hours per week dedicated to apprenticeship activities
Final assessment by an external examiner, comprising a resourcing project assignment and a professional discussion to complete the qualification
To achieve the qualification, apprentices are assessed throughout their training, culminating in a final assessment, which results in a Pass, Distinction, or Fail.
Before entering the Apprenticeship Assessment, apprentices must meet gateway requirements, including completing Functional Skills qualifications (if applicable). The employer must confirm the apprentice is working at or above the occupational standard and has sufficient evidence to proceed.
The assessment, typically completed over a 3-month period, includes the following three components:
Knowledge Test A multiple-choice assessment to evaluate theoretical understanding.
Observation With Questioning An assessor observes the apprentice performing job tasks, followed by structured questions.
Interview A professional discussion underpinned by the apprentice’s portfolio, which is compiled throughout the apprenticeship.
The apprentice’s final grade is determined by their combined performance across all EPA elements.
Whether you’re an employer seeking to upskill your team or an individual candidate, simply click ‘Enquire Now’ and complete the short form. A member of the GLP Training team will be in touch shortly to provide you with more information and guide you through the next steps.
