The Building Services Engineering Service & Maintenance Engineer Apprenticeship develops skilled professionals who ensure efficient, safe, and sustainable operation of building systems. Apprentices learn to maintain and repair vital industrial and commercial systems — including ventilation, heating, water supply, waste management, and electrical isolation — whilst optimising plant performance using advanced building and energy management systems. This comprehensive training equips apprentices to uphold high standards of building functionality and safety, preparing them for key roles in the maintenance engineering sector.
This course is ideal if you currently manage, or are about to manage, a team of building services engineers and oversee maintenance work across systems such as ventilation, heating, water supply, waste, and drainage in industrial or commercial buildings. Before starting, you’ll complete a skill scan to assess your current knowledge and ensure this apprenticeship is the right fit for you. You must also:
- Be aged 16 or over
- Not be in full-time education
- Live in the UK or EEA and have ordinarily been resident for the past 3 years (some exceptions may apply).
- Have the right to work in the UK
- Be in (or moving into) a suitable job role that provides opportunities to develop and demonstrate the required skills and behaviours – a role suitability overview will be completed prior to starting to ensure alignment between your job role and the apprenticeship
- Be willing to complete Functional Skills qualifications during your apprenticeship if required, depending on employer policy, the nature of the qualification, or if you don’t already hold the necessary English and Maths qualifications
- Final entry criteria may vary depending on the employer’s discretion
Knowledge Areas
- Working safely
- Working sustainably
- Planning and preparing
- Undertaking planned and reactive maintenance
Skills Development
- Managing tasks and communication
- Mechanical and electrical systems
- Mechanical and electrical testing
- Planned and reactive maintenance
- Air conditioning and cooling systems
- Working safely and interacting with customers
- Waste systems and drainage
- Water treatment and testing
- Sustainability
Core Behaviours
- Communicating effectively
- Working effectively and efficiently
- Taking responsibility
- Managing tasks
- Working with others
- Working ethically
- Continuing personal development
Future-proof your workforce
Train engineers with up-to-date knowledge of energy efficiency, smart systems, and compliance with building regulations.
Hands-on, industry-relevant experience
Benefit from practical learning and real-life scenarios that prepare you for the day-to-day demands of your role.
Reduced long-term costs
Investing in apprentices reduces the need for expensive external contractors and supports succession planning.
Bridge the skills gap
Address the nationwide shortage of qualified service and maintenance engineers with homegrown talent.
GLP Training empowers individuals and businesses to grow through tailored, industry-focused learning.
GLP Training supports employers in upskilling their workforce, closing skills gaps, and building future-ready teams through flexible, results-driven programmes. At the same time, GLP Training equips individuals with the skills, confidence, and credentials they need to launch or advance their careers through expert-led, hands-on training.
- Trusted by employers nationwide
- Innovative digital tools and flexible delivery
- Real employer partnerships for real career outcomes
- Proven track record of success across sectors
Delivery Method
The training follows a blended learning model, delivered primarily on-the-job during working hours. A structured learning and assessment plan ensures progress is regularly evaluated throughout the course.
This includes
- Monthly 1-to-1 meetings (approx. 2 hours) with a GLP Trainer, either face-to-face or virtually
- Online learning modules and group sessions
- Building an electronic portfolio of work-based evidence
- Maths and English Functional Skills (if necessary). Please click here to learn more.
- Around 6 hours per week dedicated to apprenticeship activities
- Final assessment by an external examiner, comprising a resourcing project assignment and a professional discussion to complete the qualification
Assessment
To achieve the qualification, apprentices are assessed throughout their training, culminating in a final assessment, which results in a Pass, Distinction, or Fail.
Before entering the Apprenticeship Assessment, apprentices must meet gateway requirements, including completing Functional Skills qualifications (if applicable). The employer must confirm the apprentice is working at or above the occupational standard and has sufficient evidence to proceed.
The Apprenticeship Assessment, delivered by City & Guilds, typically takes around three months and includes three components:
- Multiple Choice Test: The apprentice completes a test in a controlled, invigilated setting to demonstrate their knowledge aligned with the required standards.
- Interview Underpinned by Portfolio: An assessor conducts an interview where the apprentice showcases their knowledge, skills, and behaviours (KSBs), using evidence from their portfolio to support their responses.
- Observation with Professional Discussion: An assessor observes the apprentice in their usual work environment and follows up with questions, allowing them to demonstrate the relevant KSBs in context.
The apprentice’s final grade is determined by their combined performance across all assessment elements.
How to Get Started
Whether you’re an employer seeking to upskill your team or an individual candidate, simply click ‘Enquire Now’ and complete the short form. A member of the GLP Training team will be in touch shortly to provide you with more information and guide you through the next steps.
complete this course as a standalone or include it within a progression pathway for yourself or your team
Property Maintenance Operative
15+ months
Level 2
Building Services Engineering Service & Maintenance Engineer
36+ months
Level 3
Higher National Certificate in Construction Management
2 years
Level 4