Team Leader or Supervisor

Course Level


Course length

12+ months

What's included? / Modules


  • Team building and support

  • Effective decision making

  • Interpersonal and communication skills

  • Good planning and organisation

  • Effective negotiation and influencing skills


  • Leading and managing people

  • Building relationships

  • Communication

  • Operational and project management

  • Finance

  • Awareness of self


  • Open and approachable delivery

  • Authentic, creative and innovative

  • Flexible and agile

  • Positive, enterprising and resilient

  • Fair, honest and consistent

Entry Requirements

The entry requirement for this apprenticeship will be decided by each employer, but may typically be five GCSEs at Grade C or higher.

Delivery and Assessment

The training is a blended learning delivery model, which takes place in the work place during working hours, wherever this may be, according to the apprentices role. 

This consists of: 

  • 1 to 1 monthly meetings of approx. two hours with a GLP trainer (face to face or telephone)

  • On-line learning courses and/or group sessions

  • Building an electronic portfolio of workrelated evidence

  • Maths and English at Level 2 (if not previously achieved)

  • 20% of time at work to be spent working towards apprenticeship

  • End Point Assessment (EPA) by an external examiner to complete qualification, consisting of: knowledge test, portfolio-based Interview & project presentation

Professional Qualifications, Career Progression, Links to professional Registrations


Apprentices without level 2 English and maths will need to achieve this level prior to taking the end-point assessment.


On completion, apprentices may choose to register as Associate Members with the Chartered Management Institute and/or the Institute of leadership and management, to support their professional career development and progression.