Property Maintenance Operative

Course Level


Course length

12+ months

What's included? / Modules


  • Take ownership of situation

  • Work independently and as part of a team

  • Problem solving apprach

  • Interpersonal and communication skills

  • A drive for efficiency and value for money

  • Understanding limitations within the role


  • Health and Safety in the workplace

  • Safety compliance

  • Working safely at height

  • Plumbing and drainage systems

  • Organisation’s policies, processes and procedures

  • Working safely with electricity


  • Professionalism

  • Integrity, reliability, motivation

  • Flexible attitude

  • Commitment to quality and excellence

  • Perform under pressure

Entry Requirements

Individual employers will set their selection criteria but the standard includes Maths and English understanding and functional application at Level 1, enabling apprentices to aspire to the next level. Employers will set the entry specification suitable for the correct level of the individual.

Delivery and Assessment

The training is a blended learning delivery model, which takes place in the work place during working hours, wherever this may be, according to the apprentices role. 

This consists of: 

  • 1 to 1 monthly meetings of approx. two hours with a GLP trainer (face to face or telephone)

  • On-line learning courses and/or group sessions

  • Building an electronic portfolio of workrelated evidence

  • Maths and English at Level 2 (if not previously achieved)

  • 20% of time at work to be spent working towards apprenticeship

  • End Point Assessment (EPA) by an external examiner to complete qualification, consisting of: knowledge test, portfolio-based Interview & project presentation

Professional Qualifications, Career Progression, Links to professional Registrations

Professional Recognition

The apprentice will be recognised by the British Institute of Facilities Management (BIFM) providing Associate Membership for the apprentice whilst studying.   BIFM have confirmed resources and learning materials will be available for the apprentice to support them throughout their learning journey.


Completing this apprenticeship programme with its transferable skills will enable progression into roles such as a Technical Specialist e.g. Electrical or Plumbing and Supervisory and Management roles e.g. Facilities Management, across a wide range of sectors.