HR Support

Course Level

3

Course length

18+ months

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Overview

Handling day to day queries and providing human resources advice ranging from recruitment through to retirement.

Meet the trainer

Course Guide

Standard

Spotlight

What's included? / Modules

Skills


  • Service Delivery

  • Problem solving

  • Communication & interpersonal

  • Teamwork

  • Process improvement

  • Managing HR Information

  • Personal Development


Knowledge


  • Business understanding

  • HR Legislation and Policy

  • HR Function

  • HR Systems and Processes


Behaviours


  • Honesty and integrity

  • Flexibility

  • Resilience

Entry Requirements

N/A

Delivery and Assessment

The training is a blended learning delivery model, which takes place in the work place during working hours, wherever this may be, according to the apprentices role. 


This consists of: 

  • 1 to 1 monthly meetings of approx. two hours with a GLP trainer (face to face or telephone)

  • On-line learning courses and/or group sessions

  • Building an electronic portfolio of workrelated evidence

  • Maths and English at Level 2 (if not previously achieved)

  • 20% of time at work to be spent working towards apprenticeship

  • End Point Assessment (EPA) by an external examiner to complete qualification, consisting of: knowledge test, portfolio-based Interview & project presentation

Professional Qualifications, Career Progression, Links to professional Registrations

Qualifications


There are no required qualifications for this apprenticeship.

The employers are keen to drive up professionalism and standards within HR so the Assessment Plan contains suggested qualifications/units that employers can use to ensure robust technical knowledge.


Apprentices without Level 2 English and Maths will need to achieve this level prior to completion of their Apprenticeship.


Link to professional registration and progression


The successful apprentice may be eligible to apply for Associate membership of the Chartered Institute of Personnel and Development (CIPD) or any other professional body that recognises this apprenticeship within its membership criteria (membership is subject to the professional bodies own membership requirements).

It forms the foundation of a career within the profession, giving the base for further development through a career path within an organisation and/or through the HR Consultant/Partner apprenticeship. The apprentice can choose to stay within core HR or diversify into one of the specialist areas of HR.