Healthcare Cleaning Operative

Course Level


Course length

12+ months

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Providing a hygienically clean healthcare environment in which service users, staff and other users can thrive, work and develop.

Meet the trainer

Course Guide



What's included? / Modules


  • Comply with National and local standards

  • Carry out risk assessments

  • Identify risk categories and colour coding

  • Prepare cleaning materials and machinery

  • Select the correct chemicals for the task considering COSHH

  • Select and use correct cleaning equipment

  • Carry out tasks according to Standard Operating Procedures (SOPs)

  • Recognise the signs of infestation

  • Carry out tasks to the appropriate standard

  • Ensure the security of cleaning


  • National and local standards, policies, guidelines and procedures

  • How to manage risk

  • Preparation for cleaning methodologies and techniques

  • Chemical competence

  • Selection and use of correct cleaning equipment and machinery

  • The roles and responsibilities in relation to Standard Operating Procedures (SOPs)

  • The principles of infection prevention control

  • How to recognise the signs of pest infestation

  • How to respond to different rapid response cleans

  • The principles of scheduled and periodic cleaning

  • Types of cleaning and the difference between disinfection and cleaning

  • The principles of personal hygiene


  • Dignity, respect and professionalism

  • Working independently

  • Reliability and consistency

  • Time management

  • Analytical thinker and problem solver

  • A flexible approach to your work

Entry Requirements


Delivery and Assessment

The training is a blended learning delivery model, which takes place in the work place during working hours, wherever this may be, according to the apprentices role. 

This consists of: 

  • 1 to 1 monthly meetings of approx. two hours with a GLP trainer (face to face or telephone)

  • On-line learning courses and/or group sessions

  • Building an electronic portfolio of workrelated evidence

  • Maths and English at Level 2 (if not previously achieved)

  • 20% of time at work to be spent working towards apprenticeship

  • End Point Assessment (EPA) by an external examiner to complete qualification, consisting of: knowledge test, portfolio-based Interview & project presentation

Professional Qualifications, Career Progression, Links to professional Registrations

English & Maths

Apprentices without level 1 English and maths will need to achieve this level and apprentices without level 2 English and maths will need to take the tests for this level prior to taking the end-point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeship’s English and maths minimum requirement is Entry Level 3. A British Sign Language (BSL) qualification is an alternative to the English qualification for those whose primary language is BSL.