Facilities Manager

Course Level


Course length

24+ months

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Making sure that buildings and their services meet the needs of the people that work in them.

Meet the trainer

Course Guide



What's included? / Modules


  • Manage property and fixed assets

  • Ensure delivery of FM service

  • Take responsibility for own development of skills and knowledge

  • Meet FM compliance, risk and business continuity requirements

  • Use FM management systems to monitor, report and act on the performance and efficiency

  • Develop and implement delivery plans for the management of FM properties


  • Property asset management

  • Service delivery

  • Compliance

  • Management Systems

  • Policy implementation and change management Quality and stakeholder management

  • People management

  • Financial and procurement management


  • Open and approachable

  • Collaborative

  • Customer focused

  • Influencing

  • Leading people

Entry Requirements

Whilst any entry requirements will be a matter for individual employers, typically, an apprentice might be expected to have already achieved ‘A’ levels or equivalent, an existing relevant L3 qualification or relevant experience.

Delivery and Assessment

The training is a blended learning delivery model, which takes place in the work place during working hours, wherever this may be, according to the apprentices role. 

This consists of: 

  • 1 to 1 monthly meetings of approx. two hours with a GLP trainer (face to face or telephone)

  • On-line learning courses and/or group sessions

  • Building an electronic portfolio of workrelated evidence

  • Maths and English at Level 2 (if not previously achieved)

  • 20% of time at work to be spent working towards apprenticeship

  • End Point Assessment (EPA) by an external examiner to complete qualification, consisting of: knowledge test, portfolio-based Interview & project presentation

Professional Qualifications, Career Progression, Links to professional Registrations


Apprentices without L2 English and Maths will need to achieve this level prior to taking the End Point Assessment (EPA). They will have achieved the Institute of Workplace and Facilities Management (IWFM) accredited L4 Diploma in FM.

Professional recognition

Successful completion of the apprenticeship will meet the full requirements of the IWFM at Associate grade. During the programme, apprentices will receive membership of IWFM at the Affiliate grade.