What's included? / Modules
Manage the day to day performance of staff and contribute to their development
Ensure that resources (materials and equipment) are used efficiently by ensuring correct use in accordance with manufacturer’s instructions
Take responsibility for own development of skills and knowledge
Management of Health & Safety
Developing relationships in the workplace
Develop & implement risk assessment plans
Organise & delegate day to day activities of staff
Costs of the facilities management
Procure supplies for the facilities management
Resolve customer service queries and issues in accordance with contractual requirements
Open and approachable
Positive and collaborative
Employers will identify entry requirements through selection. Employers who recruit candidates without a level 2 English and maths must ensure the apprentice achieves this standard prior to completion of the apprenticeship.
Delivery and Assessment
The training is a blended learning delivery model, which takes place in the work place during working hours, wherever this may be, according to the apprentices role.
This consists of:
1 to 1 monthly meetings of approx. two hours with a GLP trainer (face to face or telephone)
On-line learning courses and/or group sessions
Building an electronic portfolio of workrelated evidence
Maths and English at Level 2 (if not previously achieved)
20% of time at work to be spent working towards apprenticeship
End Point Assessment (EPA) by an external examiner to complete qualification, consisting of: knowledge test, portfolio-based Interview & project presentation
Professional Qualifications, Career Progression, Links to professional Registrations
Apprentices will receive up to two years studying membership of the Institute of Workplace and Facilities Management (IWFM) and on completion of the apprenticeship will meet the qualifying criteria for Associate Membership of the Institute. Further progress can be made post apprenticeship through the professional membership pathway which ultimately leads to recognition as a Certified Facilities Manager by the IWFM.
Completing this apprenticeship programme will enable progression into a wide range of senior roles within the Facilities Management area roles such as a Facilities Manager, Premises Manager, Energy Services Manager or Contract Manager.