Facilities Management Supervisor

Course Level

3

Course length

18+ months

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Overview

Managing the working environment for an organisation's employees and services within industrial and commercial buildings.

Meet the trainer

Course Guide

Standard

Spotlight

What's included? / Modules

Skills


  • Manage the day to day performance of staff and contribute to their development

  • Ensure that resources (materials and equipment) are used efficiently by ensuring correct use in accordance with manufacturer’s instructions

  • Take responsibility for own development of skills and knowledge


Knowledge


  • Facilities Management

  • Management of Health & Safety

  • Developing relationships in the workplace

  • Develop & implement risk assessment plans

  • Organise & delegate day to day activities of staff

  • Costs of the facilities management

  • Procure supplies for the facilities management

  • Resolve customer service queries and issues in accordance with contractual requirements


Behaviours


  • Open and approachable

  • Analytical

  • Customer focused

  • Positive and collaborative

  • Effective communicator

Entry Requirements

Employers will identify entry requirements through selection. Employers who recruit candidates without a level 2 English and maths must ensure the apprentice achieves this standard prior to completion of the apprenticeship.

Delivery and Assessment

The training is a blended learning delivery model, which takes place in the work place during working hours, wherever this may be, according to the apprentices role. 


This consists of: 

  • 1 to 1 monthly meetings of approx. two hours with a GLP trainer (face to face or telephone)

  • On-line learning courses and/or group sessions

  • Building an electronic portfolio of workrelated evidence

  • Maths and English at Level 2 (if not previously achieved)

  • 20% of time at work to be spent working towards apprenticeship

  • End Point Assessment (EPA) by an external examiner to complete qualification, consisting of: knowledge test, portfolio-based Interview & project presentation

Professional Qualifications, Career Progression, Links to professional Registrations

Professional Recognition


Apprentices will receive up to two years studying membership of the Institute of Workplace and Facilities Management (IWFM) and on completion of the apprenticeship will meet the qualifying criteria for Associate Membership of the Institute. Further progress can be made post apprenticeship through the professional membership pathway which ultimately leads to recognition as a Certified Facilities Manager by the IWFM.


Progression


Completing this apprenticeship programme will enable progression into  a wide range of senior roles within the Facilities Management area  roles such as a Facilities Manager, Premises Manager, Energy Services Manager or Contract Manager.