What's included? / Modules
Communication and relationship building
Negotiation and decision making
Regulatory and compliance
Industry and organisation understanding
Products and services
Systems and processes
Demonstrate integrity, credibility, honesty, positivity
Take ownership for own performance and training
Show personal commitment
Adapt to and embrace the use of relevant technology, systems and equipment
Individual employers will set the selection criteria for their Apprenticeships. It is recommended that employers may want most candidates to have Level 2 Maths and English. Other relevant or prior experience may also be considered as an alternative.
Delivery and Assessment
The training is a blended learning delivery model, which takes place in the work place during working hours, wherever this may be, according to the apprentices role.
This consists of:
1 to 1 monthly meetings of approx. two hours with a GLP trainer (face to face or telephone)
On-line learning courses and/or group sessions
Building an electronic portfolio of workrelated evidence
Maths and English at Level 2 (if not previously achieved)
20% of time at work to be spent working towards apprenticeship
End Point Assessment (EPA) by an external examiner to complete qualification, consisting of: knowledge test, portfolio-based Interview & project presentation
Professional Qualifications, Career Progression, Links to professional Registrations
There are no required qualifications for this apprenticeship. Apprentices without level 1 English and Maths will need to achieve this level and take the test for level 2 English and maths prior to completion of their apprenticeship.
This apprenticeship is likely to be an entry level role to the organisation. On completion of this apprenticeship, the apprentice will be fully competent in the role and can continue to develop their career within the organisation through a range of possible pathways. These include senior credit controller and collector, credit risk analyst, team leader and credit manager. If the apprentice chooses to study the suggested CICM qualification, they will become affiliate members of the Chartered Institute of Credit Management. This will put them on the pathway towards full qualification as a credit manager and full professional membership of the Chartered Institute of Credit Management.