Business Development Executive

Overall Purpose:

• Accountable to the Head of Business Development, the Business Development Executive is responsible for providing a comprehensive, confidential and professional service to support the growth of the business

Principal Accountabilities:

• Support the Head of Business Development to increase new business

• Help build relationships and business through new apprenticeship levy paying clients

• Cold call apprenticeship levy paying customers within parameters set by Head of Business Development ensuring a robust pipeline of opportunities

• Responsible for dealing with queries and questions from potential clients

• On occasion meet with potential new clients to advice on GLP Training’s Apprenticeship Levy Solution

• Deliver presentations and supporting documentation to new potential clients

• Monthly target to be achieved to hit and any increase required by the business

• Demonstrate an understanding of the Apprenticeship Levy to support employers

• Canvas areas to keep customer levels at required volumes for the area

• Maintain existing client relationships

• On occasion meet with new/existing clients to discuss existing learners and future requirements

• Help deliver marketing campaign initiatives

• On occasion attend industry functions, association events and conferences and provide feedback and information on the market and changes

• Help identify new opportunities for campaigns and services that will lead to business development and growth

• Take responsibility for behaving in a manner that supports GLP Training’s culture and values

• Support the development of the Business Development Strategy for GLP Training

• On occasion conduct market research for current demands within the training industry

• Work with technical staff and other internal colleagues to meet customer needs

• Track and record activity on accounts within pipeline

Performance Criteria:

• Help build and maintain relationships with new clients
• Cold call and creation of own sales pipeline
• Ensure KPI’s are reported on a weekly basis
• Reports daily to Head of Business Development to allow accurate feedback
• Support in variety of areas to meet deadlines throughout the business.
• Monthly target planning
• To support other departments as requested to achieve business objective

Generic Responsibilities & Expected Standards

• Maintain a high standard of customer service and care within your area of responsibility

• Adherence to all Company policies and procedures

• Ensure all work produced is of a high quality standard and adherence to standards laid down in Company procedures or as directly by your line manager

• Ensure that Health & Safety standards are maintained at all times, including following safe working practices

• Employees have a legal duty that gives them responsibility, so far as is reasonably practicable, to ensure that they do not endanger themselves or anyone else by their acts or omissions

• To co-operate with the Company on Health & Safety matters and not interfere with or misuse anything provided for health, safety and welfare purposes

• Keep areas of work clean and tidy

• Ensure that any equipment supplied for the purpose of your work is maintained and any defects are reported

• GLP Training prides its self on being an Equal Opportunity employer and values the diversity of all its employees. It also expects employees to act in ways that support this ethos

• Learning & Development is a shared responsibility between GLP Training and its employees. Individuals are expected to play an active role in identifying and undertaking development activity

• All employees have a responsibility to carry out their work with due regard for the environment. The Company Environmental Policy procedures relevant to your area must be followed

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